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Okay
  Public Ticket #1905725
menu on mobile
Closed

Comments

  •  1
    webhousemx started the conversation

    Hello, I really need your help, the menu on mobile devices keeps on closing automatically, what can I do so it just stays open so people can navigate through...



    thanks

  •  1,845
    Elated replied

    Hello,

    I've just checked this out on your website and it seems like everything looks / works fine → 

    6490481111.png

    Please try deleting your browser cache, or access your website from another browser/computer to see if the problem persists.

    If the problem still persists, please be more specific about it and let me know how to reproduce it on our side (some specific OS, device or browser). Some screenshot can be helpful as well.

    For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.

    Thanks & Regards,
    Vladimir


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