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Okay
  Public Ticket #1910043
mobile version
Closed

Comments

  • Deyan1988 started the conversation

    hi support,

    I have created my desktop version and its fine, now i need to edit the mobile version thats why im using WPBakery editor and i have edited the mobile version and now the mobile looks cool but the desktop one is bit broken as i edited the mobile version, how i can edit the mobile without breaking the desktop version and how i can edit the desktop one without breaking the mobile one

    Thank you,

    Deyan

  •  1,845
    Elated replied

    Hello Deyan,

    I apologize for the late reply, we have been getting a lot of messages daily and are trying our best to keep up with every request. I hope you can understand.

    Could you please be more specific as to what you'd like us to help you with? If possible please include the exact items that the pages break on, screenshots and links to the pages in question so that we could provide you with a more precise answer.

    Also could you please provide us with your wp-admin details(in a private ticket) so we can log in and investigate this further?

    Thank you in advance.

    Kind regards,

    Sean


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