Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
Just go to alter desired slide → select desired layout and then click to Layer align center icon →
Please note that you can set this option for different screen resolutions (mobile, tablet, laptop view)
For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.
Thanks & Regards, Vladimir
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
I apologize for the late reply, we have been getting a lot of messages daily and are trying our best to keep up with every request. I hope you can understand.
We have just checked this on your website and as you can see in the following screenshot it seems like everything looks just fine >>
Did you manage to fix this in the meantime?
If not please provide us with your wp-admin details(in a private ticket) so we can log in and investigate this further?
Thank you in advance.
Kind regards,
Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
I apologize about the belated reply - we have been getting a lot of tickets lately and our reply times have not been as fast as we would have liked.
I've just checked this out in your back-end and as you can see in the following screenshot it seems like everything fine →
For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.
Thanks & Regards, Vladimir
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
I apologize for the late reply, we have been getting a lot of messages daily and are trying our best to keep up with every request. I hope you can understand.
Please navigate to Slider Revolution > Global Settings > Default Settings for Advanced Responsive Grid Sizes and set the values as in the image below:
You may need to reset the changes you made to the positioning of the items, to do that simply import the slider once again.
Hope this helps if there is anything else that we can help you with please don't hesitate to ask.
Kind regards,
Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Please let me know on which device you are having this issue, so I can reproduce it on our side and then inspect it. I've tested this on mostly all relevant devices and it seems like everything is showing fine.
For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.
Thanks & Regards, Vladimir
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Please note that Responsive design is based on media queries for different screen resolutions, and as mentioned before, RevSlider uses several breakpoints for different screen resolutions (Desktop, Laptop, Tablet and Mobile) so everything should be looking fine on mostly all relevant screens (desktop and smart devices screens with standard proportions).
Anyhow, please note that Revolution Slider is a 3rd party plugin, regretfully, we have limited support for it that only covers its compatibility issues with our themes.
So any question related to transitions, responsiveness, animations or how the certain feature works, would be getting outside the support loop we can offer.
Or try to contact them over plugin author dashboard for more general questions.
For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.
Thanks & Regards, Vladimir
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
I've made some custom changes to your slides and it is fully responsive now. You can see the screenshots from a mobile device bellow:
However, for your further knowledge please note that since Revolution Slider is a 3rd party plugin, we have limited support for it that only covers its compatibility issues with our themes.
So any question related to transitions, responsiveness, animations or how the certain feature works, would be getting outside the support loop we can offer.
I just went back into my site and see that the buttons are not aligned properly. I didn't change anything from when you went in. can you check why this has happened?
In order to fix this you will have to navigate to the revolution slider in question edit the slides and set the size of the button layer to auto by pressing the button highlighted in the image below:
After this the button layer should center, also make sure the other layers are centered as well.
Hope this helps and if there is anything else that we can assist you with please don't hesitate to ask.
Kind regards,
Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Where are the settings for the buttons in revolution slider? They are not aligning to the center although I have set them to in the slider.
Hello,
Just go to alter desired slide → select desired layout and then click to Layer align center icon →
Please note that you can set this option for different screen resolutions (mobile, tablet, laptop view)
For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.
Thanks & Regards,
Vladimir
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
HI,
I tried this but it's not working. Here's the url www.new.yooshisushi.com
Hello there,
I apologize for the late reply, we have been getting a lot of messages daily and are trying our best to keep up with every request. I hope you can understand.
We have just checked this on your website and as you can see in the following screenshot it seems like everything looks just fine >>
Did you manage to fix this in the meantime?
If not please provide us with your wp-admin details(in a private ticket) so we can log in and investigate this further?
Thank you in advance.
Kind regards,
Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
yes, I fixed it. I needed to turn off the responsive feature and I also manually figured it out.
Can you check it out?
user: elated
password: RYPeTTHJLEAhqST7#SjqwWGR
also, the site is very slow. What can I do?
Hello,
I apologize about the belated reply - we have been getting a lot of tickets lately and our reply times have not been as fast as we would have liked.
I've just checked this out in your back-end and as you can see in the following screenshot it seems like everything fine →
For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.
Thanks & Regards,
Vladimir
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
my slider isn't responsive.
I turned the responsive feature back on but the words and buttons are too small now
Hi there,
Thank you for you patience,
Slider looks fine on our side, I'll send you some screenshots below.
Look like you have managed on your own, but if that is not the case, please write back in.
Best regards,
George
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
look at your second screenshot... the button is completely off. try looking at it on different screen sizes- it isn't responsive.
Hello there,
I apologize for the late reply, we have been getting a lot of messages daily and are trying our best to keep up with every request. I hope you can understand.
Please navigate to Slider Revolution > Global Settings > Default Settings for Advanced Responsive Grid Sizes and set the values as in the image below:
You may need to reset the changes you made to the positioning of the items, to do that simply import the slider once again.
Hope this helps if there is anything else that we can help you with please don't hesitate to ask.
Kind regards,
Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I'm still having issues with this. the buttons are not being responsive.
Hello,
Please let me know on which device you are having this issue, so I can reproduce it on our side and then inspect it. I've tested this on mostly all relevant devices and it seems like everything is showing fine.
For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.
Thanks & Regards,
Vladimir
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I'm using safari's responsive design mode. here are screenshots.
there's only one that is good.
Hello,
Please note that Responsive design is based on media queries for different screen resolutions, and as mentioned before, RevSlider uses several breakpoints for different screen resolutions (Desktop, Laptop, Tablet and Mobile) so everything should be looking fine on mostly all relevant screens (desktop and smart devices screens with standard proportions).
Anyhow, please note that Revolution Slider is a 3rd party plugin, regretfully, we have limited support for it that only covers its compatibility issues with our themes.
So any question related to transitions, responsiveness, animations or how the certain feature works, would be getting outside the support loop we can offer.
You may refer to Revolution Slider online documentation:
http://revolution.themepunch.com/documentation/
Or try to contact them over plugin author dashboard for more general questions.
For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.
Thanks & Regards,
Vladimir
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
ok, I understand.
I've re-imported the default slider and just changed the images and text and left all settings as is. It's still not responsive as your demo is.
Hello there,
I've made some custom changes to your slides and it is fully responsive now. You can see the screenshots from a mobile device bellow:
However, for your further knowledge please note that since Revolution Slider is a 3rd party plugin, we have limited support for it that only covers its compatibility issues with our themes.
So any question related to transitions, responsiveness, animations or how the certain feature works, would be getting outside the support loop we can offer.
You may refer to Revolution Slider online documentation:
http://revolution.themepunch.com/documentation/
Or try to contact them over plugin author dashboard for more general questions.
Best regards!
Joey
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
thank you very much!
You are welcome.
If there is anything else that we can help you with please don't hesitate to ask.
Kind regards,
Joey
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I just went back into my site and see that the buttons are not aligned properly. I didn't change anything from when you went in. can you check why this has happened?
Hi again,
They're still appearing nicely on our side. Have a look.
Perhaps you need to flush device cache, or plugin cache if you have any and try again.
Thank you.
Giovanni
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
i tried emptying caches.. this is what I see.
Hello again,
In order to fix this you will have to navigate to the revolution slider in question edit the slides and set the size of the button layer to auto by pressing the button highlighted in the image below:
After this the button layer should center, also make sure the other layers are centered as well.
Hope this helps and if there is anything else that we can assist you with please don't hesitate to ask.
Kind regards,
Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.