Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
If you are referring to default shop Title area background image, you can go to alter that (default shop) page and then navigate to Title area Page settings →
If you are referring to something else, please be more specific about it and I will try to assist you with that as soon as possible.
In order to make sure we understand what the issue is, please provide these: (a)URL and (b)screenshot with the element highlighted and (c)detailed description of what the issue is.
And we will try to provide a solution for you as soon as possible.
For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.
Thanks & Regards, Vladimir
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hello there
I can not change the background pictures on the product and store page?
Hello,
If you are referring to default shop Title area background image, you can go to alter that (default shop) page and then navigate to Title area Page settings →
If you are referring to something else, please be more specific about it and I will try to assist you with that as soon as possible.
In order to make sure we understand what the issue is, please provide these:
(a)URL and (b)screenshot with the element highlighted and (c)detailed description of what the issue is.
And we will try to provide a solution for you as soon as possible.
For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.
Thanks & Regards,
Vladimir
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
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