Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
Hi, I wanted to point out some problems I encountered when installing the theme. Icons on category names are missing on the slide.
Immediately after the slide is missing the "City Tours" section and I get this message: Sorry, no posts matched your criteria. All the top locations – from restaurants and clubs, to cinemas, galleries, and more
How can I solve?
I enclose examples of how it should be and how it appears to me.
1. Please note that you need to enable Listing Categories before you run import the demo.
Also, please make sure that you've set all these options (icon, features image, Listing type...) in Listings → Listing categories →
2. After that you need to go to alter your homepage and then add desired categories within Elated Listings Categories settings →
For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.
Thanks & Regards, Vladimir
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hi, I wanted to point out some problems I encountered when installing the theme. Icons on category names are missing on the slide.
Immediately after the slide is missing the "City Tours" section and I get this message: Sorry, no posts matched your criteria. All the top locations – from restaurants and clubs, to cinemas, galleries, and more
How can I solve?
I enclose examples of how it should be and how it appears to me.
Waiting for your feedback, best regards.
Salvatore Infermo
Hello,
1. Please note that you need to enable Listing Categories before you run import the demo.
Also, please make sure that you've set all these options (icon, features image, Listing type...) in Listings → Listing categories →
2. After that you need to go to alter your homepage and then add desired categories within Elated Listings Categories settings →
For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.
Thanks & Regards,
Vladimir
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
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