Comments totalpackageadv started the conversationMarch 5, 2019 at 5:11pmI updated the theme as instructed using Envato Market plugin in my admin and now I can't access my site anymore! From admin or public view. Help! 1,845Elated repliedMarch 6, 2019 at 8:50amHello there,In this update we change some files in our Core plugin so you to delete old version need via ftp and then you will be able to login.After login you will have note to install new version of our Core plugin.We are here in case you need anything else!Kind regards,Ash The Elated Support Center has been moved to our centralized support platform. Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. If you wish to submit a new support request, for all new inquiries please head on to our Help Center.Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes. Don’t forget to sign up for our newsletter and be the first to find out all the latest news. Sign in to reply ...
I updated the theme as instructed using Envato Market plugin in my admin and now I can't access my site anymore! From admin or public view. Help!
Hello there,
In this update we change some files in our Core plugin so you to delete old version need via ftp and then you will be able to login.
After login you will have note to install new version of our Core plugin.
We are here in case you need anything else!
Kind regards,
Ash
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.