Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
If you are referring to Header area (screenshot below) you can go to Theme Options → Header and then choose desired Header Behavior, but please note that this option covers only screens bigger that 1025px. By default on smaller screens mobile header can be shown only on scroll up.
But maybe you can try to achieve it by using some custom css for that. You can choose Fixed on scroll header behavior (Theme Options → Header → Header Behavior) and then try to add this css underneath in Appearance >> Customize >> Additional CSS field:
@media only screen and (max-width: 1024px) {
.eltd-mobile-header {
position: fixed;
width: 100%;
}
}
For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.
Thanks & Regards, Vladimir
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
I would like to keep the top header bar fixed, that appears on all devices (mobile, desktop and ipad's)
Hello,
If you are referring to Header area (screenshot below) you can go to Theme Options → Header and then choose desired Header Behavior, but please note that this option covers only screens bigger that 1025px. By default on smaller screens mobile header can be shown only on scroll up.
But maybe you can try to achieve it by using some custom css for that. You can choose Fixed on scroll header behavior (Theme Options → Header → Header Behavior) and then try to add this css underneath in Appearance >> Customize >> Additional CSS field:
For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.
Thanks & Regards,
Vladimir
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
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