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  Public Ticket #1924341
Your Reservation Issue
Closed

Comments

  • Norbs_893 started the conversation

    Hi Team

    Please find attached the screenshot.

    I just need to know in the your reservation it show "you need to login" from where i can close this means anyone can check the details.

  • Norbs_893 replied

    Dear Team

    Can you please revert back. Very disappointed with the support

  • Norbs_893 replied

    Any Update on this, please let me know

  •  1,845
    Elated replied

    Hello there,

    I apologize for the late reply, we have been getting a lot of messages daily and are trying our best to keep up with every request. I hope you can understand.

    Such an option, unfortunately, does not exist within the theme, we are sorry. Making reservations is closely tied to having an account. Thanks for understanding.

    If there is anything else that we can help you with please don't hesitate to ask.

    Kind regards,

    Sean


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

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  • Norbs_893 replied

    How can i make the reservation in this, please let me know its urgent i have to make the site live, because in the theme url when i go the cabins page its take says that enter the email id then check details. How can i make this is in my website. Please let me know.

    Here goes the below URL: 

    Website URL: https://www.ladakhecoresort.com

    Booking Page: https://www.ladakhecoresort.com/cabins/

  • Norbs_893 replied

    Any update??

  •  1,845
    Elated replied

    Hello,

    Please upgrade your theme to the latest version and then re-install all required plugins as well.

    How to update a theme?

    9672235625.png

    As you can see on our demo site, you need to be logged in order to check some room/s.

    https://albergo.elated-themes.com/

    8474320289.png

    You can add Login widget within header widget area.

    2378638996.png

    Also, please note that by default this (email) field is showing only on Single Hotel room page/s → 

    9474465852.png

    And if you've already logged in, within this field will be shown your email address and you will be able to book some room →

    8503621909.png


    For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.

    Thanks & Regards, 
    Vladimir


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.