Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
Hi, slowly building this website, I stumbled into a problem that I can not solve by myself. I would like to use "tables" to build the technical and wine tasting sheets, but - whatever plugin I try to use (TablePress, Easy Tables ...) - the result is not good and it is always the same: the first column is very wide and the second is too narrow. Maybe it depends on theme's CSS. Can you help me with this? Many anticipate thanks :-)
Sorry for the late response, we are having a lot of tickets due the major updates we are doing these days.
Welcome to your support management and thank you for choosing our theme!
I can take a look at this, maybe it can be solved with simple CSS. Please send me page where this is set and admin credentials in private reply, since your website is under the maintenance.
If you're using some 3rd party plugins for the tables I can suggest you to contact them to see what they can tell you more about that. When it comes to 3rd party plugins, you have to understand that we didn't and couldn't test all plugins out there with our themes. Of course, some compatibility issues might occur once in a while.
Thanks!
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
I apologize for the late reply, we have been getting a lot of messages daily and are trying our best to keep up with every request. I hope you can understand.
In order to fix this issue you can use the following code and copy it into Appearance > Customize > Additional CSS or Elated Options > General > Custom CSS
Hi,
slowly building this website, I stumbled into a problem that I can not solve by myself. I would like to use "tables" to build the technical and wine tasting sheets, but - whatever plugin I try to use (TablePress, Easy Tables ...) - the result is not good and it is always the same: the first column is very wide and the second is too narrow. Maybe it depends on theme's CSS. Can you help me with this?
Many anticipate thanks :-)
Hi there Paolo,
Sorry for the late response, we are having a lot of tickets due the major updates we are doing these days.
Welcome to your support management and thank you for choosing our theme!
I can take a look at this, maybe it can be solved with simple CSS. Please send me page where this is set and admin credentials in private reply, since your website is under the maintenance.
If you're using some 3rd party plugins for the tables I can suggest you to contact them to see what they can tell you more about that. When it comes to 3rd party plugins, you have to understand that we didn't and couldn't test all plugins out there with our themes. Of course, some compatibility issues might occur once in a while.
Thanks!
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello Paolo,
I apologize for the late reply, we have been getting a lot of messages daily and are trying our best to keep up with every request. I hope you can understand.
In order to fix this issue you can use the following code and copy it into Appearance > Customize > Additional CSS or Elated Options > General > Custom CSS
.eltdf-woo-single-page .eltdf-woo-accordions table.vc-table-plugin-theme-simple td { width: 50%; }Hope this helps if there is anything else that we can help you with please don't hesitate to ask.
Kind regards,
Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Thank you, it works well.
Hi there,
You're welcome!
Let us know if you have any other questions!
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.