Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
It is possible that something has not been uploaded wrong or (re)installed correctly, so It may be best that you try to download a fresh copy of the theme and install/activate it. Then re-install all required plugins as well (primarily Core Plugin). That should do the job.
Or you can try to re-import only Widgets in Theme Options → Import → Import Type → Widgets →
For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.
Thanks & Regards, Vladimir
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.
Thanks & Regards, Vladimir
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
"Elated Social Icon Widget" after update is deleted and "elated Scroll Text Widget"
This widgets allow me bottons for share social networks and right navigation menu for instagram.!!
Regards
Hello there,
We moved widgets in our core plugin.
So you need to delete old version of our core plugins and you will have a note to install new version from theme.
Kind regards,
Ash
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I cannot find options activate +" plus botton in elated options!
Social network located but + button not yet!
Hello,
It is possible that something has not been uploaded wrong or (re)installed correctly, so It may be best that you try to download a fresh copy of the theme and install/activate it. Then re-install all required plugins as well (primarily Core Plugin). That should do the job.
Or you can try to re-import only Widgets in Theme Options → Import → Import Type → Widgets →
For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.
Thanks & Regards,
Vladimir
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I found the solution : updating my template
Hello,
I'm glad you've managed to solve it.
For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.
Thanks & Regards,
Vladimir
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.