Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
I see a page for user account 'my-account' and when you log out as the admin a page to log back in, but I don't see a page for visitors to the website to create a username and password - I don't see any membership page. Can you please let me know what I'm missing? Cheers, David
Welcome to your support management and thank you for choosing our theme!
I apologize for the late reply, we have been getting a lot of messages daily and are trying our best to keep up with every request. I hope you can understand.
The registration is handled through purchasing. So as not to overwhelm the customer with too many forms and subscriptions it is handled all in one go on the checkout page(see image below)
Hope this helps and will not prove to be an inconvenience for you.
If there is anything else that we can help you with please don't hesitate to ask.
Kind regards,
Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
I see a page for user account 'my-account' and when you log out as the admin a page to log back in, but I don't see a page for visitors to the website to create a username and password - I don't see any membership page. Can you please let me know what I'm missing? Cheers, David
Hello David,
Welcome to your support management and thank you for choosing our theme!
I apologize for the late reply, we have been getting a lot of messages daily and are trying our best to keep up with every request. I hope you can understand.
The registration is handled through purchasing. So as not to overwhelm the customer with too many forms and subscriptions it is handled all in one go on the checkout page(see image below)
Hope this helps and will not prove to be an inconvenience for you.
If there is anything else that we can help you with please don't hesitate to ask.
Kind regards,
Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
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