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  Public Ticket #1937367
Sahel Theme
Closed

Comments

  • Ishmael88 started the conversation
    March 18, 2019 at 5:14am

    Hello I connected the incorrect Instagram account to the social media feature and would like to connect to a different one. When I click reconnect it does not connect and stays connected to the older account even after login into the correct instagram. 

  •  1,845
    Elated replied
    March 22, 2019 at 11:20am

    Hello,

    Regarding the Instagram issues, please navigate to:
    your-website.com/wp-admin/options.php page

    Then find all the _instagram_ fields and delete them:

    5902946361.png


    If you want to change the Instagram account, navigate to:
    www.instagram.com and make sure you are logged out.

    Then navigate to Theme Options > Social Networks > Connect with Instagram.

    - Also note that some web servers don't allow editing the database through options.php, so you might need to access database directly.

    OR you can try to install this 3rd party plugin for Instagram instead → https://wordpress.org/plugins/instagram-feed/

    For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.

    Thanks & Regards, 
    Vladimir

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