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After updating to v1.3 the accordions for the product tabs on the Woocommerce single product page aren't working anymore. A javascript error is shown in the debug console (TypeError: b.data(...) is undefined). The mobile menu isn't working anymore too. I did a clean install with the new version - that didn' helped.
chromium gaves me a hint. There error occurs if you enable the 'Background Image in Parallax' in the 'Title Settings'. You can see it on the attachements.
since you removed the 'vino_elated_woo_change_tabs_to_accordions' filter from 'woocommece-config.php' the single product page is unstyled because of the missing elated classes in the markup. For now it can be fixed by adding the removed lines to the child theme functions.php:
Sorry for the late response, we are having a lot of tickets due the major updates we are doing these days.
Can you please provide me URL and admin credentials in private reply so I can take a look? Did you updated Core plugin (Elated CPT) to the latest version (1.1 is latest version)?
Let me know.
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
After updating to v1.3 the accordions for the product tabs on the Woocommerce single product page aren't working anymore. A javascript error is shown in the debug console (TypeError: b.data(...) is undefined). The mobile menu isn't working anymore too. I did a clean install with the new version - that didn' helped.
Hello there,
It will be a new update today where is fixed mobile menu issue.
I test accordions on single product page and everything works fine.
Also in this update we change some framework theme files.
You need to delete old version of our core plugin and you will have a note to install new version.
Then everything should be fine.
Kind regards,
Ash
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi there,
chromium gaves me a hint. There error occurs if you enable the 'Background Image in Parallax' in the 'Title Settings'. You can see it on the attachements.
Regards
Alex
Hi there,
since you removed the 'vino_elated_woo_change_tabs_to_accordions' filter from 'woocommece-config.php' the single product page is unstyled because of the missing elated classes in the markup. For now it can be fixed by adding the removed lines to the child theme functions.php:
//Change product tabs to accordions
I know it's just temporarily removed for bug fixing... ;-)remove_filter( 'woocommerce_product_tabs', 'woocommerce_sort_product_tabs', 99 );
add_filter( 'woocommerce_product_tabs', 'vino_elated_woo_change_tabs_to_accordions', 10 );
thanks
Hi there Alex,
Sorry for the late response, we are having a lot of tickets due the major updates we are doing these days.
Can you please provide me URL and admin credentials in private reply so I can take a look? Did you updated Core plugin (Elated CPT) to the latest version (1.1 is latest version)?
Let me know.
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.