Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
I apologize for the late reply, we have been getting a lot of messages daily and are trying our best to keep up with every request. I hope you can understand.
Could you please be more specific as to what you'd like us to help you with? If possible please include screenshots and links to the pages in question so that we could provide you with a more precise answer.
Also it may be useful if you provide us with your wp-admin details(in a private ticket) so we can log in and investigate this further?
Thank you in advance.
Kind regards,
Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
hi, we will like to know how can we fix the blank space in the store?
i notice this from the beginning when we where uploading products.
thank you very much
Hello there,
I apologize for the late reply, we have been getting a lot of messages daily and are trying our best to keep up with every request. I hope you can understand.
Could you please be more specific as to what you'd like us to help you with? If possible please include screenshots and links to the pages in question so that we could provide you with a more precise answer.
Also it may be useful if you provide us with your wp-admin details(in a private ticket) so we can log in and investigate this further?
Thank you in advance.
Kind regards,
Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
hi, thanks for your respond, we already fix the problem:) thank you
You are welcome
Let us know if you need anything else.
Best,
George
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.