Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
I apologize about the belated reply - we have been getting a lot of tickets lately and our reply times have not been as fast as we would have liked.
It seems like everything looks fine in your back-end, but please provide us with login credentials (in Private Reply) and site url, so we can take a closer look.
For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.
Thanks & Regards, Vladimir
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Attached you find 2 screenshots showing how WPBakery is displayed in the backend. I don't think that's the right way to display it. Please check.
Still waiting for an answer.
Hello,
Thanks for writing in.
I apologize about the belated reply - we have been getting a lot of tickets lately and our reply times have not been as fast as we would have liked.
It seems like everything looks fine in your back-end, but please provide us with login credentials (in Private Reply) and site url, so we can take a closer look.
For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.
Thanks & Regards,
Vladimir
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
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