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Okay
  Public Ticket #1940765
WPBakery Page Builder
Closed

Comments

  • graphicarts started the conversation

    Attached you find 2 screenshots showing how WPBakery is displayed in the backend. I don't think that's the right way to display it. Please check.

  • graphicarts replied

    Still waiting for an answer.

  •  1,845
    Elated replied

    Hello,

    Thanks for writing in. 

    I apologize about the belated reply - we have been getting a lot of tickets lately and our reply times have not been as fast as we would have liked.

    It seems like everything  looks fine in your back-end, but please provide us with login credentials (in Private Reply) and site url, so we can take a closer look.

    For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.

    Thanks & Regards, 
    Vladimir


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