Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
Hello,
my child theme does not work! to change the css I have to modify the files modules.min.css and woocommerce.min.css directly in the basic theme! at the level of the colors impossible to choose that my page is black or another color directly in the options of the theme I am obliged to change all the colors in the file of the theme because as soon as I add my page shop the colors change! unfortunately if there is an update of the theme I will find myself very annoying! can you help me
thank you
Eloïse
Sorry for the late response, we are having a lot of tickets due the major updates we are doing these days.
If you want to use custom css there is no need to change it in modules.min.css or woocommerce.min.css. You can do it in Appearance > Customize > Additional CSS, you can read more about it here: https://codex.wordpress.org/CSS#Custom_CSS_in_WordPress
Can you provide me admin credentials so I can take a look at this in private reply?
And please send me some screenshot of the issue you're having, I didn't quite understand your issue with the color. Thanks!
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hello, my child theme does not work! to change the css I have to modify the files modules.min.css and woocommerce.min.css directly in the basic theme! at the level of the colors impossible to choose that my page is black or another color directly in the options of the theme I am obliged to change all the colors in the file of the theme because as soon as I add my page shop the colors change! unfortunately if there is an update of the theme I will find myself very annoying! can you help me thank you Eloïse
Hi there,
Sorry for the late response, we are having a lot of tickets due the major updates we are doing these days.
If you want to use custom css there is no need to change it in modules.min.css or woocommerce.min.css. You can do it in Appearance > Customize > Additional CSS, you can read more about it here: https://codex.wordpress.org/CSS#Custom_CSS_in_WordPress
Can you provide me admin credentials so I can take a look at this in private reply?
And please send me some screenshot of the issue you're having, I didn't quite understand your issue with the color. Thanks!
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello,
Glad to hear that!
Have a nice day!
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.