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  Public Ticket #1943040
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  • valaina started the conversation

    Hi, how i can personalize slider in home page? Thanks

  • valaina replied

    I paid for support buy I don't have any answer for this basic question.

    How I can personalize slider in home page? There is a document that support clients?



  •  1,845
    Elated replied

    Hello,

    I apologize about the belated reply - we have been getting a lot of tickets lately and our reply times have not been as fast as we would have liked.

    Please note that after installing / activating this theme, you need to Install/activate all required plugins like WP Bakery Page Builder, Elated Core/CPT and Slider Revolution (+Contact Form 7 and WooCommerce if you plan to use shop). 

    Then you can import the demo with our OneClick (Elated Options >> Import) or with native WP importer tool (Tools >> Import >> WordPress) via XML, located in the file you downloaded from ThemeForest website / XML.

    Then you can go to Appearance >> Customize >> Homepage setting >> and then choose desired homepage.

    Also, note that when importing a demo onto your site RevSlider slideshow has to be imported separately. To import a RevSlider slideshow from one of our demos please go to your WordPress admin panel Slider Revolution -> Import. Search for some-home-slider-X.zip located in the file you downloaded from Theme Forest / xml export folder and import that demo’s slideshow.

    Then you can go to your back-end →  Slider Revolution → choose desired slider → and then you will be able to alter some desired slides within that slider.


    For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.

    Thanks & Regards, 
    Vladimir


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

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  • valaina replied

    Thank you for your answer. It works now, also if There are a lot of pages in demo mode (I attach images) and It's a bit difficult to navigate.

    Can I delate a widget in home page like "our team"? I must open editor section or There is another way to do it?

    Thanks a lot,

    Rosaria

  •  1,845
    Elated replied

    Hello,

    You can just go to alter some desired page → and then you will be able add/remove some desired shortcode by using WP Bakery Page Builder.

    So if you want to remove some section from your homepage, just go to alter that page → navigate to that section and then remove that Row.

    For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.

    Thanks & Regards, 
    Vladimir


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • valaina replied

    Hi, I can't activate WP Bakery Page Builder, I need a license (attachment). Could you help me please?

    I have another question, Can I move on top this menù? I attach screenshot.

    Thanks,
    Rosaria

  •  1,845
    Elated replied

    Hi there Rosaria,

    The plugins that you got after the purchase are called bundled and we, as a theme authors, have purchased an extended licence for them. That means you don't have to activate them and they'll work for you regardless of that.

    In the following text we'll explain how the bundled plugins work:

    Bundled plugins offer the same core features and functionality as the standalone version of the item on CodeCanyon.

    Some plugins may ask for a purchase code for registration/activation once installed, however, you can simply ignore these messages as bundled plugins do not require activation or registration. The plugin will still work as intended with the theme once the theme has been activated/registered. 

    When a plugin is updated, the theme author will include the latest version of the bundled plugin with their next theme update. So you can easily update the bundled plugin when you next update your theme. 

    You can read more about this here: 
    https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins

    If you want to change that, you will have to do in theme files. There is no option to do it in theme options, unfortunately. On this path, just move navigation:

    wp-content\plugins\eltdf-core\post-types\portfolio\templates\single\holder.php
    
    4246617813.png

    Best regards,

    Marie


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • valaina replied

    Hi Marie, thanks for answer. The plugin works now and I changed template in editor. Thank you very much.

    I have another question. I would like to change the color of all button in home page (.eltdf-btn.eltdf-btn-wire:before ) and navigation button in single page (.eltdf-ps-navigation .eltdf-ps-back-btn a:after) from #6cff6c in #bc2932, I'll try to change it in assets/css/modules.min.css and assets/css/modules.css but I can't see update online.

    Could you help me? Thanks a lot, Rosaria

  •  1,845
    Elated replied

    Hello Rosaria,

    I apologize for the late reply, we have been getting a lot of messages daily and are trying our best to keep up with every request. I hope you can understand.

    In order to fix this issue please copy the following code into Appearance > Customize > Additional CSS or Elated Options > General > Custom CSS

    .eltdf-btn.eltdf-btn-wire:before,
    .eltdf-ps-navigation .eltdf-ps-back-btn a:after {
        background-color: #bc2932;
    }
    

    Hope this helps and if there is anything else that we can assist you with please don't hesitate to ask.

    Kind regards,

    Sean


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • valaina replied

    Hi Sean, thank you for the answer.

    I have another question, is it possible to put a padding-bottom after navigation arrow in the page of portfolio item? I attach screenshot (the link is http://www.rousedesign.it/portfolio-item/paperflo/)

    Thank you.

    Rosaria

  •  1,845
    Elated replied

    Hi Rosaria,

    In order to put some space below arrows, you should insert the following code into Appearance > Customize > Additional CSS:

    .eltdf-ps-navigation {
        margin-bottom: 15px;
    }

    You'll get something like this: 

    4470920915.png

    You can increase/decrease the value (15px) according to your wishes.

    Hope this helps and if you need any further assistance, feel free to write back in.

    Best regards!

    Joey


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • valaina replied

    Hi Joey, thank you. The website begins to take shape and I love it!

    I have other two questions:

    1. Is it possible to remove selected effect in the menù (I use the anchor for "pacchetti" link )? I attach screenshot to explain better.

    2. I would like to insert in the menu/anchor link a movement effect's similar to a scrolling page that moves fast. Do you think is possible to do that? You can see an example in this site http://www.alessiadanovaosteopata.com/

    Best regards, Rosaria

  •  1,845
    Elated replied

    Hi there,

    1. You can do that with this CSS:

    .eltdf-main-menu>ul>li.eltdf-active-item>a>span.item_outer .item_text:before, 
    .eltdf-main-menu>ul>li:hover>a>span.item_outer .item_text:before{
        display:none;
    }
    

    Just paste it in Appearance > Customize > Additional CSS.

    2. To create menu anchor links, first you have to set Anchor ID for each section (Row) that you want to create a link to. The ID should be entered in the Anchor ID field and Row ID field should be empty: 

    6012539268.png

    This is very important, if you use Row ID it will jump to the section instead of scrolling. Use only small letters, no spaces for IDs. Set unique Anchor ID like this for each row (section) that you want to create a link to.
    After that navigate to Appearance -> Menus -> edit your menu -> add the page which contains this section to the menu and enter the appropriate anchor ID for the menu item (in the 'Anchor' field). 

    3731906655.png

    For each section that you want to create a link to you have to add the page which contains the section to the menu and enter appropriate anchor ID for each menu item. If there are two or more sections on the same page that you want to create links to, you have to add the same page two or more times to the menu with appropriate anchor IDs. 

    Please note that from Friday, April 26 through Sunday, May 5 many of our employees will be on leave due to the Easter and Labour Day holidays. 

    Because of this, there might be a slight delay in ticket replies. We apologize in advance for any inconvenience this might cause.  We will be back in full capacity on Monday, May 6. 

    Thank you for your patience and understanding.

    Best regards,

    Marie


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.