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  Public Ticket #1949450
Messed up Visual Composer Format
Closed

Comments

  • Thornstar started the conversation
    March 26, 2019 at 4:42pm

    The visual composer on my pages seems to be broken or messed up. When i log into WP to go to pages, each page is a sting of code, and there is no way to see everything. There's no visual element to it anymore either. All of the VC elements are missing. 

    I don't know what is going on...

    Best regards,

    Kirk

  • Tania replied
    March 27, 2019 at 4:04am

    Having the same issue...WTH is going on??

  •   Elated replied privately
  •  1,845
    Elated replied
    March 27, 2019 at 8:38am

    Hello Tania,

    Can you please create private ticket so I can send you some link to resolve this. Thank you.

    Kind regards,
    Ash

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

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  • Tania replied
    March 27, 2019 at 1:46pm

    I tried to but I am getting this message

    "Sorry, support for this Envato Market purchase code has expired. You will need to extend support or purchase a new license."

    I shouldn't have to purchase this in order to fix this problem...please advise on what can be done. 


  •  1,845
    Elated replied
    April 3, 2019 at 2:15pm

    Hi Tania, 

    We located your request here and will assign to some of the agents who will refer to your issue as soon as possible. This ticket is now closed.

    George

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.