Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.

Okay
  Public Ticket #1950957
Split Slider problem Desktop vs Mobile
Closed

Comments

  • UNst started the conversation

    Hello,

    I cannot understand why in the desktop version of my website I see some pictures and sentences which are different from the mobile version?

    The desktop version is correct though! Can you help me find out how to fix this problem?

    Check the screenshots please. Thanks sooo much

  •  1,845
    Elated replied

    Hello there,

    I apologize for the late reply, we have been getting a lot of messages daily and are trying our best to keep up with every request. I hope you can understand.

    In order to avoid this please use only two Sliding Panel elements in the backend of the page, one left and one right. (see images below)

    5615509205.png
    6026932173.png

    Below you will find the code we use on the demo for this page, you can simply change the text and images on it if that will be easier for you rather than editing and fixing the one you have.

    [vc_row][vc_column][eltdf_vertical_split_slider][eltdf_vertical_split_slider_left_panel][eltdf_vertical_split_slider_content_item header_style="" background_image="7770"][/eltdf_vertical_split_slider_content_item][eltdf_vertical_split_slider_content_item header_style="light"][eltdf_elements_holder switch_to_one_column=""][eltdf_elements_holder_item animation="" item_clickable="no" item_padding="25px 20% 50px 20%" item_padding_1280_1600="24px 20% 50px 20% " item_padding_1024_1280="0px 20% 22px 20%" item_padding_768_1024="12.5% 21% 0% 21%" item_padding_600_768="41% 20% 0%20%" item_padding_480_600="29% 5% 0px 5% " item_padding_480="29% 5% 0px 5% "][vc_column_text css=".vc_custom_1491223441891{margin-bottom: -25px !important;padding-bottom: 6px !important;}"]
    <h6>The Best Corporate Company</h6>
    [/vc_column_text][vc_column_text css=".vc_custom_1490776226122{padding-bottom: 4px !important;}"]
    <h3>Our Great Story</h3>
    [/vc_column_text][eltdf_progress_bar title_tag="p" percent="68" title="TYPE OF GRAPES" color_active="#cdccbc"][vc_empty_space height="20px"][eltdf_progress_bar title_tag="p" percent="72" title="CLIMATE" color_active="#cdccbc"][vc_empty_space height="20px"][eltdf_progress_bar title_tag="p" title="PRODUCTION" color_active="#cdccbc" percent="25"][vc_empty_space height="20px"][eltdf_progress_bar title_tag="p" percent="58" title="TYPE OF BARREL" color_active="#cdccbc"][/eltdf_elements_holder_item][/eltdf_elements_holder][/eltdf_vertical_split_slider_content_item][eltdf_vertical_split_slider_content_item header_style="" background_image="7847"][/eltdf_vertical_split_slider_content_item][eltdf_vertical_split_slider_content_item header_style=""][eltdf_elements_holder switch_to_one_column=""][eltdf_elements_holder_item animation="" item_clickable="no" item_padding="25px 18% 50px 21%" item_padding_1280_1600="0px 20% 28px 20%" item_padding_1024_1280="0px 20% 20px 20%" item_padding_768_1024="19% 20% 0px 20% " item_padding_600_768="39% 20% 0px 20%" item_padding_480_600="16% 5% 0 5%" item_padding_480="16% 5% 0 5%"][vc_column_text css=".vc_custom_1491215576936{margin-bottom: -25px !important;}"]
    <h6>See Anything You Like</h6>
    [/vc_column_text][vc_empty_space height="6px"][vc_column_text css=".vc_custom_1490776565844{padding-bottom: 5px !important;}"]
    <h3>Discover our wine</h3>
    [/vc_column_text][vc_column_text]
    <p style="text-align: left;">Lorem ipsum dolor sit amet, consectetur adipiscing elit. Quisque quis nisi lobortis, volutpat ex a, fermentum est. Ut lorem nisl, tempor quis est vel, sagittis molestie felis. Pellentesque blandit velit in ligula hendrerit, in mollis elit imperdiet. Mauris placerat ut magna nec finibus. Ut luctus ullamcorper tempor. Duis ac odio nec enim bibendum semper eget ut nunc.</p>
    [/vc_column_text][vc_empty_space height="27px"][eltdf_button type="outline" size="" text="SEE MORE" icon_pack="" font_weight=""][/eltdf_elements_holder_item][/eltdf_elements_holder][/eltdf_vertical_split_slider_content_item][eltdf_vertical_split_slider_content_item header_style="light" background_image="7883"][/eltdf_vertical_split_slider_content_item][eltdf_vertical_split_slider_content_item alignment="left" header_style="light" background_image="7885"][eltdf_elements_holder switch_to_one_column=""][eltdf_elements_holder_item animation="" item_clickable="no" item_padding_1280_1600="0px 15% 30px 15%" item_padding_1024_1280="20px 15% 0px 15% " item_padding_768_1024="4% 11% 0% 11%" item_padding_600_768="26% 11% 0% 11%" item_padding="0 20% 30px 20%" item_padding_480="2% 4% 5% 4%"][vc_column_text]
    <h3>CONTACT US</h3>
    [/vc_column_text][vc_empty_space height="20px"][eltdf_icon_list_item icon_pack="dripicons" dripicon="dripicon-location" title_tag="" icon_size="15px" title="200 West 10th North Street, Suite 11" title_size="15px" title_padding="20px" title_color="#808080" item_margin="0px"][vc_empty_space height="1px"][eltdf_icon_list_item icon_pack="dripicons" dripicon="dripicon-home" title_tag="" icon_size="15px" title="New York, NY 20120" title_size="15px" title_padding="20px" title_color="#808080" item_margin="0px"][vc_empty_space][contact-form-7 id="7382"][/eltdf_elements_holder_item][/eltdf_elements_holder][/eltdf_vertical_split_slider_content_item][/eltdf_vertical_split_slider_left_panel][eltdf_vertical_split_slider_right_panel][eltdf_vertical_split_slider_content_item header_style=""][eltdf_elements_holder switch_to_one_column=""][eltdf_elements_holder_item animation="" item_clickable="no" item_padding="55px 19% 80px 19%" item_padding_600_768="41% 20% 0% 20%" item_padding_768_1024="19% 21% 0% 21%" item_padding_1024_1280="0px 19% 26px 19%" item_padding_480_600="31% 5% 0 5%" item_padding_480="31% 5% 0 5%"][vc_column_text css=".vc_custom_1491215553352{margin-bottom: -25px !important;padding-bottom: 4px !important;}"]
    <h6>See anything you like</h6>
    [/vc_column_text][vc_column_text css=".vc_custom_1490776576395{padding-bottom: 6px !important;}"]
    <h3>Quality Wines</h3>
    [/vc_column_text][vc_column_text]Lorem ipsum dolor sit amet, consectetur adipiscing elit. Mauris porttitor fringilla libero, non ullamcorper massa viverra et. Integer lorem est, consequat eu eros eget, varius consequat dui. Pellentesque fringilla felis pulvinar ultricies auctor. Suspendisse elementum nunc nec mollis molestie. Integer et feugiat dolor. Donec faucibus ante iaculis mattis fringilla. Vestibulum rutrum commodo.[/vc_column_text][vc_empty_space height="25px"][eltdf_button type="outline" size="" text="SEE MORE" icon_pack="" font_weight=""][/eltdf_elements_holder_item][/eltdf_elements_holder][/eltdf_vertical_split_slider_content_item][eltdf_vertical_split_slider_content_item header_style="light" background_image="10101"][/eltdf_vertical_split_slider_content_item][eltdf_vertical_split_slider_content_item header_style="" background_color="#cdccbc"][eltdf_elements_holder switch_to_one_column=""][eltdf_elements_holder_item horizontal_aligment="center" animation="" item_clickable="no" item_padding="65px 21% 50px 21%" item_padding_600_768="45% 20% 0px 20%" item_padding_768_1024="21% 20% 0px 20%" item_padding_1024_1280="15px 17% 0px 17%" item_padding_480_600="31% 5% 0% 5%" item_padding_480="31% 5% 0% 5%"][vc_column_text css=".vc_custom_1490772265182{margin-top: -25px !important;margin-bottom: -25px !important;}"]
    <h6>The Best Corporate Company</h6>
    [/vc_column_text][vc_empty_space height="15px"][vc_column_text css=".vc_custom_1490626460309{margin-top: -10px !important;}"]
    <h3>We Understand Wine</h3>
    [/vc_column_text][vc_column_text css=".vc_custom_1490774676088{margin-top: -1px !important;}"]
    <h6 style="text-align: center;">Lorem ipsum dolor sit amet dictum ante tempor eget faucibus et urna eu maecenas viverra aliquam lorem id tincidunt praesent et viverra massa non varius magna eget nibh vitae velit posuere efficitur. Lorem ipsum dolor sit amet dictum ante tempor eget faucibus.</h6>
    [/vc_column_text][vc_empty_space height="15px"][vc_single_image image="7964" img_size="full" alignment="center"][/eltdf_elements_holder_item][/eltdf_elements_holder][/eltdf_vertical_split_slider_content_item][eltdf_vertical_split_slider_content_item alignment="center" header_style="" background_image="7872"][/eltdf_vertical_split_slider_content_item][eltdf_vertical_split_slider_content_item header_style="light" background_color="#545150"][eltdf_elements_holder switch_to_one_column=""][eltdf_elements_holder_item horizontal_aligment="center" animation="" item_clickable="no" item_padding="0 15% 4px 15%" item_padding_600_768="37% 15% 0px 15%" item_padding_768_1024="16% 22% 0 22%" item_padding_1280_1600="0 10% 4px 10%" item_padding_1024_1280="0 8% 4px 8%" item_padding_480_600="24% 5% 0px 5%" item_padding_480="24% 5% 0px 5% "][vc_single_image image="9201" img_size="full" alignment="center"][vc_column_text]
    <h2>THEY SAY</h2>
    [/vc_column_text][eltdf_testimonials type="standard" show_image="no" show_navigation_arrows="yes" show_navigation_dots="yes" skin="light" number="3" category="split-screen"][/eltdf_elements_holder_item][/eltdf_elements_holder][/eltdf_vertical_split_slider_content_item][eltdf_vertical_split_slider_content_item header_style="light" background_image="9818"][/eltdf_vertical_split_slider_content_item][/eltdf_vertical_split_slider_right_panel][/eltdf_vertical_split_slider][/vc_column][/vc_row]
    

    You can use this code by navigating to the page and selecting the Clasic View for WP Bakery (see image below) after which you need to paste the code over the one already there.

    6053273716.png

    Hope this helps if there is anything else that we can help you with please don't hesitate to ask.

    Kind regards,

    Sean


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.