Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
I have a general problem with the enlargement of the pictures with mobile devices: if you click on the picture, the picture appears alone but very small, you can see on the top right there's the button to enlarge, if you click the button to enlarge, the picture becomes very big, too big and you can't see it neither understand what happen.
I apologize for the late reply, we have been getting a lot of messages daily and are trying our best to keep up with every request. I hope you can understand.
In order to fix this issue please copy the following code into Appearance > Customize > Additional CSS or Elated Options > General > Custom CSS
@media only screen and (max-width: 1024px){
body div.pp_default .pp_expand {
display: none !important;
}
div.pp_pic_holder {
width: 92% !important;
left: 4% !important;
}
body div.pp_default .pp_content {
width: 100% !Important;
height: auto !important;
}
.pp_hoverContainer {
width: 100% !important;
height: 72% !important;
}
div.pp_default .pp_details {
width: 100% !Important;
}
.pp_content #pp_full_res>img {
width: 100%!important;
height: auto!important;
}
}
body .pp_pic_holder a.pp_next, body .pp_pic_holder a.pp_previous {
top: 0;
}
body .pp_pic_holder a.pp_close:hover {
cursor: copy;
}
Hope this helps and if there is anything else that we can assist you with please don't hesitate to ask.
Kind regards,
Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
I have a general problem with the enlargement of the pictures with mobile devices: if you click on the picture, the picture appears alone but very small, you can see on the top right there's the button to enlarge, if you click the button to enlarge, the picture becomes very big, too big and you can't see it neither understand what happen.
Here some screenshots if it can help.
Can you please help me fix it please?
Thank you very much
USER: Maggie
PSW: Maggie_2019!
Hello again,
I apologize for the late reply, we have been getting a lot of messages daily and are trying our best to keep up with every request. I hope you can understand.
In order to fix this issue please copy the following code into Appearance > Customize > Additional CSS or Elated Options > General > Custom CSS
@media only screen and (max-width: 1024px){ body div.pp_default .pp_expand { display: none !important; } div.pp_pic_holder { width: 92% !important; left: 4% !important; } body div.pp_default .pp_content { width: 100% !Important; height: auto !important; } .pp_hoverContainer { width: 100% !important; height: 72% !important; } div.pp_default .pp_details { width: 100% !Important; } .pp_content #pp_full_res>img { width: 100%!important; height: auto!important; } } body .pp_pic_holder a.pp_next, body .pp_pic_holder a.pp_previous { top: 0; } body .pp_pic_holder a.pp_close:hover { cursor: copy; }Hope this helps and if there is anything else that we can assist you with please don't hesitate to ask.
Kind regards,
Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
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