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In latest update we change some framework theme files and moved widgets and shortcodes to Core plugin.
You need to delete old version of our core plugin and when you install latest version of theme you will have a note to install new version of core plugin.
Then everything should be fine.
Kind regards, Ash
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
I can't update my themes using your recommend way. Every time I try, my website will down.
Hello there,
In latest update we change some framework theme files and moved widgets and shortcodes to Core plugin.
You need to delete old version of our core plugin and when you install latest version of theme you will have a note to install new version of core plugin.
Then everything should be fine.
Kind regards,
Ash
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
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