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Okay
  Public Ticket #1953674
Menus
Closed

Comments

  •  1
    DustyTrails_Matt started the conversation

    Sub-menus are not showing for most of the menu items in the top/main menu.


  •   DustyTrails_Matt replied privately
  •  1
    DustyTrails_Matt replied

    Bizarrely enough I've checked today and it's now working again. Friday I checked multiple browsers and devices all with the same issue. This isn't the first time I've had this issue.

  •  1,845
    Elated replied

    Hello,

    Thank you for reaching us.

    I can confirm that 2nd level menu items are showing up and working correctly on  your website 

    2355062446.png

    If there's anything else, please let us know.

    I see that you rated our theme with average score and I'm sure the theme or the support do deserve higher rating.

    Can I please ask you to reconsider the rating, because we really do our best to provide as best customer support as possible. 

    For you it doesn't mean much, but for us, some higher ranking means a world, especially if it's a 5 star.

    Thank you in advance.

    Giovanni


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