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i would like to disable the lightbox on the products page, and have a hover thumbnail instead.
I would also like to customize the singe product page. I want to remove the meta data, and only include one description. The header on this page is doing weird stuff too, would like to redesign this page.
secondly, i have put on the filter for the products, but when you click to filter nothing happens.
if these issues can not be solved, i would like a refund so i can start with a less buggy theme
Hope you can iron out the bugs ASAP, waiting to launch
1. Unfortunately, lightbox integrated also on product pages and there is no option in theme options to change that. In the other hand you can try to look for some plugin that will replicate what you want to achieve. https://woocommerce.com/product-category/woocommerce-extensions/
2. I can see that you only have description and those images on your single product page. Example:
Did you manage this?
Can you tell what weird stuff is happening to the header on product single pages? Explain me little bit better that. Thanks!
3. Thanks for detailed explanation, we understand there is an issue there and have passed it over to our developers to take a look.
As soon as we have news on this we will inform you.
Please be patient.
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
i have tried some extensions, but it doesn't seem to be compatible with this theme. What would you suggest would be the best size to make the product images. Basically when i add a remove lightbox into the function - this does nothing. When i add a plugin it super enlarges the image, or sticks the descriptions underneath. I have other themes that ive swicthed the lightbox off on. could you look into this? Is a big deal to my client.
Yes i removed the meta etc with some css snippets. I would now like to change the word description, but cannot find in the php. can you help with that?
The weird stuff: the header doesn't render the same as the categories, or other pages. Ive changed to make do as best as i can. I would like it looking like the category page. I would like the category page to not be full width - how can i change that? As attached. How it looks now, and how i want it.
Ive looked back at other themes i have purchased, they have provided a woo commerce customized stylesheet. Is this something you guys can do? The product page could look so much better.
Another issue i am now facing is the the mobile site. The links on the contact page are set to white which is no good on a white background. The titles on the pages don't render perfectly either. Ive tried to change this in the css, but not working. Is there a way to change the mobile/responsive settings on the customiser.
* update - i see it was attached to a stylesheet, eltd-custom-contact-section - but i cannot find it to alter
I feel there is so much extra work to do on this theme to get it to work for me.
Could you try to get back to me within a week this time.
I apologize for the late reply, we have been getting a lot of messages daily and are trying our best to keep up with every request. I hope you can understand.
1- You can disable the trigger for the light-box by using the following code and copy the following code into Appearance > Customize > Additional CSS or Elated Options > General > Custom CSS
.eltd-single-product-images a {
pointer-events: none;
}
However, it might be best, in case you are not familiar with programming, if you could hire someone to do this with some custom coding for you. You could look for someone who you can hire for this kind of job at the following link: - http://studio.envato.com
2- You can change this at wp-content\themes\creator\woocommerce\single-product\tabs\tabs.php by editing the following line 32(see image below)
By changing the highlighted part of the line into for example 'Tab' along with the quotes will show the word within the quotes.
3- Could you please be more specific as to how exactly is it rendering differently and where? If possible please include more screenshots and links to the pages in question so that we could provide you with a more precise answer.
Thank you in advance.
Kind regards,
Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
hi
i would like to disable the lightbox on the products page, and have a hover thumbnail instead.
I would also like to customize the singe product page. I want to remove the meta data, and only include one description. The header on this page is doing weird stuff too, would like to redesign this page.
secondly, i have put on the filter for the products, but when you click to filter nothing happens.
if these issues can not be solved, i would like a refund so i can start with a less buggy theme
Hope you can iron out the bugs ASAP, waiting to launch
Thanks
Kate
Hi Kate,
1. Unfortunately, lightbox integrated also on product pages and there is no option in theme options to change that. In the other hand you can try to look for some plugin that will replicate what you want to achieve. https://woocommerce.com/product-category/woocommerce-extensions/
2. I can see that you only have description and those images on your single product page. Example:
Did you manage this?
Can you tell what weird stuff is happening to the header on product single pages? Explain me little bit better that. Thanks!
3. Thanks for detailed explanation, we understand there is an issue there and have passed it over to our developers to take a look.
As soon as we have news on this we will inform you.
Please be patient.
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
thanks for that.
i have tried some extensions, but it doesn't seem to be compatible with this theme. What would you suggest would be the best size to make the product images. Basically when i add a remove lightbox into the function - this does nothing. When i add a plugin it super enlarges the image, or sticks the descriptions underneath. I have other themes that ive swicthed the lightbox off on. could you look into this? Is a big deal to my client.
Yes i removed the meta etc with some css snippets. I would now like to change the word description, but cannot find in the php. can you help with that?
The weird stuff: the header doesn't render the same as the categories, or other pages. Ive changed to make do as best as i can. I would like it looking like the category page. I would like the category page to not be full width - how can i change that? As attached. How it looks now, and how i want it.
Thanks
Kate
Ive looked back at other themes i have purchased, they have provided a woo commerce customized stylesheet. Is this something you guys can do? The product page could look so much better.
Another issue i am now facing is the the mobile site. The links on the contact page are set to white which is no good on a white background. The titles on the pages don't render perfectly either. Ive tried to change this in the css, but not working. Is there a way to change the mobile/responsive settings on the customiser.
* update - i see it was attached to a stylesheet, eltd-custom-contact-section - but i cannot find it to alter
I feel there is so much extra work to do on this theme to get it to work for me.
Could you try to get back to me within a week this time.
kate
Hello Kate,
I apologize for the late reply, we have been getting a lot of messages daily and are trying our best to keep up with every request. I hope you can understand.
1- You can disable the trigger for the light-box by using the following code and copy the following code into Appearance > Customize > Additional CSS or Elated Options > General > Custom CSS
.eltd-single-product-images a { pointer-events: none; }However, it might be best, in case you are not familiar with programming, if you could hire someone to do this with some custom coding for you. You could look for someone who you can hire for this kind of job at the following link: - http://studio.envato.com
2- You can change this at wp-content\themes\creator\woocommerce\single-product\tabs\tabs.php by editing the following line 32(see image below)
By changing the highlighted part of the line into for example 'Tab' along with the quotes will show the word within the quotes.
3- Could you please be more specific as to how exactly is it rendering differently and where? If possible please include more screenshots and links to the pages in question so that we could provide you with a more precise answer.
Thank you in advance.
Kind regards,
Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.