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We just attempted the update and had several issues. We have made a lot of changes, but ultimately all of the issues boil down to the Elated Widgets being missing. The handle for the parent stylesheet changed, so noticing that and changing the handle in the functions.php file fixed some issues. But the widgets for theme are not appearing.
I attached a few screenshots to show you the tabs menu, and the widgets.php page. I zoomed out on the widgets page for you to see the entire page and that they are missing.
We noticed they were missing when we compared and older version of the theme we had on backup with the new updated version of the theme.
Just FYI. And we're trying to located other missing files and functions because some of our customs didn't change, and they really should have if those files weren't missing, as well.
I'm just adding to this as we find more issues. The meta boxes are also gone, which we're investigating, and CSS is loading the following files on the post-new and edit etc screens. The Developer Tools screenshot is the second one, which shows you all the resources that are being loaded.
That removes the styles and the Gutenberg editor returns to normal, though not the Newsroom meta boxes. I imagine the classes or IDs need to be further qualified. Next is investigating the meta box issue.
In latest update we change some framework theme files and moved widgets and shortcodes to Core plugin.
You need to delete old version of our core plugin and when you install latest version of theme you will have a note to install new version of core plugin.
Then everything should be fine.
Kind regards, Ash
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Does look good! There wasn't a notice. We just went to the plugins page and next to the activate/deactivate links there was an "upgrade needed" button.
We didn't back it up, and should've. Can you email me the old version of the theme. That latest theme completely crashed our site.
Uncaught Error: Call to undefined function newsroom_elated_get_post_categories_VC() in wp-content/themes/newsroom/framework/modules/widgets/post-layout-one/post-layout-one.php:55
All of those methods are not defined in each layout. Author, etc. Also not defined.
For whatever reason, everything had to be completely deleted and the cache purged. We went to a barebone theme and reinstalled everything, then it reactivated the theme and plugin. That worked. Should be warnings and instructions. If there is, it doesn't come through on the update details page.
Hello,
We just attempted the update and had several issues. We have made a lot of changes, but ultimately all of the issues boil down to the Elated Widgets being missing. The handle for the parent stylesheet changed, so noticing that and changing the handle in the functions.php file fixed some issues. But the widgets for theme are not appearing.
I attached a few screenshots to show you the tabs menu, and the widgets.php page. I zoomed out on the widgets page for you to see the entire page and that they are missing.
See the last two functions in the screenshot?
We noticed they were missing when we compared and older version of the theme we had on backup with the new updated version of the theme.
Just FYI. And we're trying to located other missing files and functions because some of our customs didn't change, and they really should have if those files weren't missing, as well.
I'm just adding to this as we find more issues. The meta boxes are also gone, which we're investigating, and CSS is loading the following files on the post-new and edit etc screens. The Developer Tools screenshot is the second one, which shows you all the resources that are being loaded.
I know you'll answer when you get a chance. But to keep you updated, we did comment out line 251 in functions.php.
That removes the styles and the Gutenberg editor returns to normal, though not the Newsroom meta boxes. I imagine the classes or IDs need to be further qualified. Next is investigating the meta box issue.
TTYS
Hello there,
In latest update we change some framework theme files and moved widgets and shortcodes to Core plugin.
You need to delete old version of our core plugin and when you install latest version of theme you will have a note to install new version of core plugin.
Then everything should be fine.
Kind regards,
Ash
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Just so I understand correctly, you're talking about the Elated CPT plugin?
Does look good! There wasn't a notice. We just went to the plugins page and next to the activate/deactivate links there was an "upgrade needed" button.
We didn't back it up, and should've. Can you email me the old version of the theme. That latest theme completely crashed our site.
All of those methods are not defined in each layout. Author, etc. Also not defined.
We got it.
For whatever reason, everything had to be completely deleted and the cache purged. We went to a barebone theme and reinstalled everything, then it reactivated the theme and plugin. That worked. Should be warnings and instructions. If there is, it doesn't come through on the update details page.
But all is good now.
Hello there,
Glad to hear that!
Have a nice day!
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.