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  Public Ticket #1958183
site colors
Closed

Comments

  • fterougas started the conversation

    I just update from 1.1 to 1.1.1 and all the color settings from options does not work!!!!

    WHY????

  • fterougas replied

    I finaly found a backup of the theme folder (ver 1.1) and place it back again and now everything is back to normal.

    I found this line measing from the new (ver 1.1.1)

    <link rel='stylesheet' id='allston_eltdf_style_dynamic-css' href='https://?????????.gr/wp-content/themes/allston/assets/css/style_dynamic.css?ver=1554238829' type='text/css' media='all' />

  •  1,845
    Elated replied

    Hi there,

    Sorry for the late response, we are having a lot of tickets due the major theme updates we are doing these days. 

    So you've managed this? 

    Let me know!

    Best regards,

    Marie


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

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  • fterougas replied

    Hi. I've managed with bringing back theme version 1.1

    Thats not a solution. 

    I want you to see why in version 1.1.1 this line is missing.

    Thanks

  •  1,845
    Elated replied

    Hello there,

    I apologize for the late reply, we have been getting a lot of messages daily and are trying our best to keep up with every request. I hope you can understand.

    In order to fix this you will need to replace the file at the following location wp-content\themes\allston\framework\modules\woocommerce\woocommerce-functions.php with the one attached below.

    Hope this helps if not please provide us with your wp-admin and ftp credentials(in a private ticket) so we can log in and investigate this further.

    Kind regards,

    Sean


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.