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  Public Ticket #1961582
Menu error in medium size screens
Closed

Comments

  • Jagoba started the conversation
    April 4, 2019 at 9:12am

    Hi Team,

    my name is Jagoba and i'm the main web designer from Wom Comunicación, a small design agency based in Bilbao (Spain).

    We are working on a customer ice cream website and an error is appearing when we test it on medium sized screens, like laptops or 10" iPads. 

    In those screen sizes the menu is double and one of them is allways showing and it should not.

    Could you please tell me how to fix it?

    Thank you and best regards from the WOM Team.

    Jagoba Aguayo
    Wom Comunicación

  •  1,845
    Elated replied
    April 9, 2019 at 2:50pm

    Hello Jagoba, 

    I apologize for the belated reply - we have been getting a lot of tickets lately and our reply times have not been as fast as we would have liked. I hope you understand.

    I took a look at your site but unfortunately couldn't replicate your issue.

    7666995982.png

     Have you managed to fix it? If not please provide us your login credentials (in private reply) so we can investigate further.

    Thanks for understanding.

    Best regards!

    Joey

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