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Okay
  Public Ticket #1962182
product page
Closed

Comments

  • kate started the conversation
    April 4, 2019 at 3:26pm

    hi

    ive written a previous ticket 5 days ago. I would really appreciate an answer asap now.


    the update, hasnt fixed any of my issues with this theme.


    hope you can help asap


    thanks


    kate

  •  1,845
    Elated replied
    April 9, 2019 at 3:11pm

    Hello Kate,

    I apologize for the late reply, we have been getting a lot of messages daily and are trying our best to keep up with every request. I hope you can understand.

    Could you please be more specific as to what you'd like us to help you with? If possible please include screenshots and links to the pages in question so that we could provide you with a more precise answer.

    Also could you please provide us with your wp-admin details(in a private ticket) so we can log in and investigate this further?

    Thank you in advance.

    Kind regards,

    Sean

    The Elated Support Center has been moved to our centralized support platform. 

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