Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
I have also listed some other areas i need help on, been waiting a week for an answer. Why is the support so slow. Im waiting to fix the bugs to launch the site.
Once more I apologize for the belated reply, I hope that you can understand that due to a large number of tickets and some issues with the ticksy ticketing system we were sidetracked and have been doing our best to help all of our customers as quickly as possible and up to the highest standards of customer support.
Now as this ticket does not contain a question and I have answered your other tickets I will be closing this one and hope to help you smoothly to a solution within the other tickets you submitted.
Thank you for understanding.
Kind regards,
Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
this is not working,
I have also listed some other areas i need help on, been waiting a week for an answer. Why is the support so slow. Im waiting to fix the bugs to launch the site.
THanks
Kate
Hello again Kate,
Once more I apologize for the belated reply, I hope that you can understand that due to a large number of tickets and some issues with the ticksy ticketing system we were sidetracked and have been doing our best to help all of our customers as quickly as possible and up to the highest standards of customer support.
Now as this ticket does not contain a question and I have answered your other tickets I will be closing this one and hope to help you smoothly to a solution within the other tickets you submitted.
Thank you for understanding.
Kind regards,
Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
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