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I don't think that it's fair that once you reply to me I go back to the bottom of the pile when my issues haven't been resolved.
I need these issues to be resolved asap please as I need to start allowing my customers to create accounts, I am trying to run a business. I cannot wait another week for a response especially when knowing my recent questions have caused you to update the theme twice this week !
Please see private ticket #1946358 where my WP Admin Credentials are...
1) Unresolved: Your solution doesn't work for the following issue you provided in my private ticket - When users try to log or sign up on their mobile and select the tab to enter username, the keyboard appears and the username tab jumps up so you can no longer see what you are typing and you can not scroll up to see it. I have tried this on several mobiles and the outcome is the same.
2) Issue from my private ticket is resolved.
3) Unresolved: After updating the eltd-dashboard-title-text in each section of the listing dashboard is displaying "hello hello hello" instead of the default text shown in Elated Options > Listing > Listing Dashboard.
4) [New problem]The amenities (custom fields) aren't appearing on submit new listing page when selecting listing category (type). I believe that might have something to do with plugins > eltd-listing > dashboard > templates > listing-type-custom-fields.php being completely empty - see screenshot (159) in my private ticket #1946358 please.
PLEASE NOTE: I read through the 41 pages of questions for the Search and Go theme over and over again (every page!) before I think about submitting my own ticket - most of my queries were solved by looking at other people's questions.
[New problem]The amenities (custom fields) aren't appearing on submit new listing page when selecting listing category (type). I believe that might have something to do with plugins > eltd-listing > dashboard > templates > listing-type-custom-fields.php being completely empty - see screenshot (159) in my private ticket #1946358 please.
This happened to my site when using subcategories within each category. So I edited it to just have categories and no subcategories as this meant the amenities started showing again on the 'submit new listing' page under each listing type.
There was no other solution for this. Search and Go said they would look into it to for the next update they make .
I don't think that it's fair that once you reply to me I go back to the bottom of the pile when my issues haven't been resolved.
I need these issues to be resolved asap please as I need to start allowing my customers to create accounts, I am trying to run a business. I cannot wait another week for a response especially when knowing my recent questions have caused you to update the theme twice this week !
Please see private ticket #1946358 where my WP Admin Credentials are...
1) Unresolved: Your solution doesn't work for the following issue you provided in my private ticket - When users try to log or sign up on their mobile and select the tab to enter username, the keyboard appears and the username tab jumps up so you can no longer see what you are typing and you can not scroll up to see it. I have tried this on several mobiles and the outcome is the same.
2) Issue from my private ticket is resolved.
3) Unresolved: After updating the eltd-dashboard-title-text in each section of the listing dashboard is displaying "hello hello hello" instead of the default text shown in Elated Options > Listing > Listing Dashboard.
4) [New problem]The amenities (custom fields) aren't appearing on submit new listing page when selecting listing category (type). I believe that might have something to do with plugins > eltd-listing > dashboard > templates > listing-type-custom-fields.php being completely empty - see screenshot (159) in my private ticket #1946358 please.
PLEASE NOTE: I read through the 41 pages of questions for the Search and Go theme over and over again (every page!) before I think about submitting my own ticket - most of my queries were solved by looking at other people's questions.
Please help asap
Hello again Louise,
I believe this is a duplicate of your other ticket #1946358, so I'll be closing this one since all of these points have been answered there.
Kind regards,
Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
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I'm having this same problem
[New problem]The amenities (custom fields) aren't appearing on submit new listing page when selecting listing category (type). I believe that might have something to do with plugins > eltd-listing > dashboard > templates > listing-type-custom-fields.php being completely empty - see screenshot (159) in my private ticket #1946358 please.
How did you solve it?
This happened to my site when using subcategories within each category. So I edited it to just have categories and no subcategories as this meant the amenities started showing again on the 'submit new listing' page under each listing type.
There was no other solution for this. Search and Go said they would look into it to for the next update they make .
I hope this info helps !
Hello there,
As you can see on our theme's ThemeForest page the issues with Add new listing form are fixed in the latest update:
In order to update the theme you can refer to this helpful video tutorial:
If there is anything else that we can help with, don't hesitate to write in.Best regards!
Joey
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.