Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
I'm not sure which page are we talking about because both Home and About pages (from your header) have your own logo inserted
If some page is still displaying our demo logo, please go to page options and remove everything from logo section. This way, your page will inherit main logo from Elated Options > Logo.
If there's anything else, please let us know.
Giovanni
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hello,
Thank you for reaching us.
I'm not sure which page are we talking about because both Home and About pages (from your header) have your own logo inserted
If some page is still displaying our demo logo, please go to page options and remove everything from logo section. This way, your page will inherit main logo from Elated Options > Logo.
If there's anything else, please let us know.
Giovanni
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
The reason my own logo is showing is because I've manually uploading & replacing the logo at /wp-content/uploads/2018/11/logo-top.png.
I'll remove all the page logo options and will upload the the old elated logo to see if it's still ignoring my logo in Logo Options.
*** Just did that and all seems to be great now - thanks! It's no longer pointing to /wp-content/uploads/2018/11/logo-top.png.
Hi there,
We are glad that you found a solution to your issue.
If you need any further assistance, please feel free to write back in.
Best regards,
Joey
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.