Hello,

Please note that after installing / activating this theme, you need to Install/activate all required plugins like WP Bakery Page Builder, Elated Core/CPT and Slider Revolution (+Contact Form 7 and WooCommerce if you plan to use shop). 

Then you can import the demo with our OneClick (Elated Options >> Import) or with native WP importer tool (Tools >> Import >> WordPress) via XML, located in the file you downloaded from ThemeForest website / XML.

Then you can go to Appearance >> Customize >> Homepage setting >> and then choose desired homepage.

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Before that, please check your server resource settings. Check/increase these MASTER values or ask your hosting service to do it for you.

max_execution_time = 300
memory_limit = 128M
upload_max_filesize = 128M
post_max_size = 256M
max_input_vars = 3000

You can use this plugin in order to check it >> https://wordpress.org/plugins/wp-serverinfo/

After you do this, you can try to import the demo or just let us know and we will try to import the demo for you. 

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Also, note that when importing a demo onto your site RevSlider slideshow has to be imported separately. To import a RevSlider slideshow from one of our demos please go to your WordPress admin panel Slider Revolution -> Import. Search for some-home-slider-X.zip located in the file you downloaded from Theme Forest / xml export folder and import that demo’s slideshow.

Also you can follow these guidelines on how to import the demo here >>

Complete Guide To Demo Import

For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.

Thanks & Regards,  
Vladimir

Hi again,

I inspected your server and found out that your resources are not set properly, as you can see on the screenshots below:

The highlited values should be same as those below so the demo can import fully.

max_execution_time = 300
memory_limit = 128M
upload_max_filesize = 128M
post_max_size = 256M
max_input_vars = 3000

I also couldn't find the option to change these so I recommend that you contact your hosting provider and ask them to change it for you.

After these are set properly, you should have no problem importing the demo.

If you need any further help, feel free to write back in.

Best regards!

Joey

Hello Chetty,

We have installed a plugin for you to be able to view the server resources by navigating to Dashboard > WP-ServerInfo > Display PHP Information and searching for the values you need to check. (see image below)

Hope this helps if there is anything else that we can help you with please don't hesitate to ask.

Kind regards,

Sean

Hi Chetty,

I've checked and your demo content is imported as I can see. All the post, pages, courses are imported. If you want to change your homepage you can do that in Settings > Reading.

Also, I've set menus, this was not set. 

One thing that is not imported, as I can see, are the sliders. 

Revolution Slider files do not import automatically, and you will need to import these slides manually.

First thing you need to make sure you've downloaded correct file from ThemeForest, from themeforest.net find the theme and in download button dropdown, select "All files & documentation".

Then you will need to navigate to Dashboard > Revolution Slider > Import and then browse the folder you've downloaded from ThemeForest and find the Theme Main Files > xml_export > revslider

Also, make sure to navigate to Dashboard > Revolution Slider > Global Settings and set these Grid Sizes that we use in our demos:

Please note that from Friday, April 26 through Sunday, May 5 many of our employees will be on leave due to the Easter and Labour Day holidays. 

Because of this, there might be a slight delay in ticket replies. We apologize in advance for any inconvenience this might cause.  We will be back in full capacity on Monday, May 6. 

Thank you for your patience and understanding.

Best regards,

Marie