Hello,

Thanks for writing in.

Please note that after installing / activating this theme, you need to Install/activate all required plugins like WP Bakery Page Builder, Elated Core/CPT and Slider Revolution (+Contact Form 7 and WooCommerce if you plan to use shop). 

Then you can import the demo with our OneClick (Elated Options >> Import) or with native WP importer tool (Tools >> Import >> WordPress) via XML, located in the file you downloaded from ThemeForest website / XML.

Then you can go to Appearance >> Customize >> Homepage setting >> and then choose desired homepage.

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Before that, please check your server resource settings. Check/increase these MASTER values or ask your hosting service to do it for you.

max_execution_time = 300
memory_limit = 128M
upload_max_filesize = 128M
post_max_size = 256M
max_input_vars = 3000

You can use this plugin in order to check it >> https://wordpress.org/plugins/wp-serverinfo/

After you do this, you can try to import the demo or just let us know and we will try to import the demo for you (in that case we need your permission to reset your wp database). 

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Also, note that when importing a demo onto your site RevSlider slideshow has to be imported separately. To import a RevSlider slideshow from one of our demos please go to your WordPress admin panel Slider Revolution -> Import. Search for some-home-slider-X.zip located in the file you downloaded from Theme Forest / xml export folder and import that demo’s slideshow.

Also you can follow these guidelines on how to import the demo here >>

Complete Guide To Demo Import

For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.

Thanks & Regards, 
Vladimir

Hi there,

I apologize for the belated reply - we have been getting a lot of tickets lately and our reply times have not been as fast as we would have liked. I hope you understand.

There was an error in our code which caused a problem when importing demo, but it was corrected few days ago in a silent update which is why you didn't receive a notification. You should update your theme to the latest version and than import the demo by following the directions from our previous reply. If your server PHP resources are as required, there should be no problem.

Anyway if this doesn't turn out to be the case, or if you need help with anything else, please, feel free to write back in.

Best regards,

Joey