Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
Thank you for writing in. I apologize for the belated reply - we have been getting a lot of tickets lately and our reply times have not been as fast as we would have liked. I hope you understand.
If you want to change your default home page, while in admin panel, go to Settings > Reading and in your Your homepage displays section set the homepage option to Portfolio Scattered page.
If this doesn't solve your issue, or you are in need of any further assistance, please feel free to write back in.
Best regards!
Joey
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
I apologize for the belated reply once again. We are doing our best to keep up the pace. I hope you understand.
Technically you could configure it. First you should set up Portfolio List Settings something like this on the screenshot:
And then you would have to edit the Padding for Masonry - Image Original Proportion (In Elated Portfolio Settings) on every single portfolio item you are displaying. They should all have a different values, which you should estimate yourself in accordance with your personal taste. Padding values are set in following order: top right bottom left. I'll give you for example values for the first 3 images on our demo in the screenshots.
I hope this helps. If you need any further assistance, feel free to write back in.
Best regards!
Joey
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
You're welcome. Please let us know if there is anything else we can do for you, thanks!
We hope it’s not too much trouble, but we’d really appreciate it if you could rate our theme on ThemeForest. Just visit the following link and select five stars next to our theme’s name: http://themeforest.net/downloads This way you’ll be helping us improve our support services and make them even more efficient.
Hope this helps if there is anything else that we can help you with please don't hesitate to ask.
Kind regards,
Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hey,
Thank you very much for this beautifully made theme.
At the moment, my website features a masonry portfolio.
I'd rather have it looking like "portfolio scattered" one from the demo content.
I can't really figure out how to do that. Can you please help me?
Greetings
Hi there,
Thank you for writing in. I apologize for the belated reply - we have been getting a lot of tickets lately and our reply times have not been as fast as we would have liked. I hope you understand.
If you want to change your default home page, while in admin panel, go to Settings > Reading and in your Your homepage displays section set the homepage option to Portfolio Scattered page.
If this doesn't solve your issue, or you are in need of any further assistance, please feel free to write back in.
Best regards!
Joey
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi there,
I apologize for the belated reply once again. We are doing our best to keep up the pace. I hope you understand.
Technically you could configure it. First you should set up Portfolio List Settings something like this on the screenshot:
And then you would have to edit the Padding for Masonry - Image Original Proportion (In Elated Portfolio Settings) on every single portfolio item you are displaying. They should all have a different values, which you should estimate yourself in accordance with your personal taste. Padding values are set in following order: top right bottom left. I'll give you for example values for the first 3 images on our demo in the screenshots.
I hope this helps. If you need any further assistance, feel free to write back in.
Best regards!
Joey
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Yes, that's exactly what I was trying to do!
Thanks a lot Joey, I really appreciate it!
Kind Regards
Hello,
You're welcome. Please let us know if there is anything else we can do for you, thanks!
We hope it’s not too much trouble, but we’d really appreciate it if you could rate our theme on ThemeForest. Just visit the following link and select five stars next to our theme’s name: http://themeforest.net/downloads This way you’ll be helping us improve our support services and make them even more efficient.
Hope this helps if there is anything else that we can help you with please don't hesitate to ask.
Kind regards,
Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.