Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
I'm having trouble making my shop look presentable. We had someone migrate our shop from shopify to woocommerce but the imagery is a nightmare. I'm looking to set dimensions for all photos and get rid of the blurryness of them.
Please help. Its the last step of our website that we desperately need fixed.
I uploaded WooThumbs plugin which has made all of the extra thumbnails just right. I still just need to find a solution to show the featured images on the shop page. Is there a way to do this in bulk or do I need to recreate featured images to be consistent. (There's 700...)
Thank you for writing in. I apologize for the belated reply - we have been getting a lot of tickets lately and our reply times have not been as fast as we would have liked. I hope you understand.
I've just took a look at your site, and like you can se from the screenshot below images in shop look good:
Have you managed to find the solution?
If that doesn't turn out to be the case, or you need a help with anything else, please feel free to write back in.
Best regards!
Joey
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hi.
I'm having trouble making my shop look presentable. We had someone migrate our shop from shopify to woocommerce but the imagery is a nightmare. I'm looking to set dimensions for all photos and get rid of the blurryness of them.
Please help. Its the last step of our website that we desperately need fixed.
You replied1 week ago on April 7, 2019 at 2:39pm
Username: obenshops
Password: obaccess
Just a note guys, I'm almost there!
I uploaded WooThumbs plugin which has made all of the extra thumbnails just right. I still just need to find a solution to show the featured images on the shop page. Is there a way to do this in bulk or do I need to recreate featured images to be consistent. (There's 700...)
Hi there,
Thank you for writing in. I apologize for the belated reply - we have been getting a lot of tickets lately and our reply times have not been as fast as we would have liked. I hope you understand.
I've just took a look at your site, and like you can se from the screenshot below images in shop look good:
Have you managed to find the solution?
If that doesn't turn out to be the case, or you need a help with anything else, please feel free to write back in.
Best regards!
Joey
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
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