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  Public Ticket #1978085
event price not showing and cannot purchase
Closed

Comments

  •  2
    spiderkds started the conversation
    April 17, 2019 at 5:39am

    Hi there,

    I set the event for $200, but on the page it doesn't show, how to fix this?

    Thanks

    Joey

  •  1,845
    Elated replied
    April 22, 2019 at 1:12pm

    Hi Joey,

    I apologize about the belated reply - we have been getting a lot of tickets lately and our reply times have not been as fast as we would have liked. I hope you understand.

    I investigated your issue and it turns out there is a bug in our theme because of which event cost is not displayed. I informed our dev team of it's existance, and hopefully it will be fixed in next update.

    I apologize for inconvenience, and thanks for notifying us of this problem.

    Best regards!

    Joey

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

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  •  2
    spiderkds replied
    April 23, 2019 at 5:14am

    Hi there,

    I really need this to be fixed, selling the event is the reason I purchased this theme. When can we get this solved?

    Thanks

    Joey


  •  1,845
    Elated replied
    April 24, 2019 at 12:13pm

    Hi Joey, 

    To display the price on your single events page first you have to overwrite this file from attachment on this path:

    \wp-content\themes\academist\tribe-events\single-event.php

    And then you can just paste this code in Appearance > Customize > Additional CSS:

    .eltdf-events-single-content-holder .tribe-events-cost {
    display: inline-block;
    margin-left: 10px;
}

    Just to style it a little bit. 

    Let me know if you have any other questions! 

    Best regards,

    Marie

    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.