Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
I apologize about the belated reply - we have been getting a lot of tickets lately and our reply times have not been as fast as we would have liked. I hope you understand.
You could do so if you add the following CSS code to Appearance > Customize > Additional CSS:
I hope this helps, but if that doesn't turn out to be the case, please feel free to write back in, and you should also provide us your wp-admin credentials (in private reply) so we could take a closer look.
Best regards!
Joey
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
You're welcome. Please let us know if there is anything else we can do for you, thanks!
We hope it’s not too much trouble, but we’d really appreciate it if you could rate our theme on ThemeForest. Just visit the following link and select five stars next to our theme’s name: http://themeforest.net/downloads This way you’ll be helping us improve our support services and make them even more efficient.
Thank you in advance.
Kind regards,
Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Dear,
I really need to hide email address in my Author Page. I have this option but it work only on article blog but not in the author page.
Please see attachment.
Thank you for your feedback
Hi there,
I apologize about the belated reply - we have been getting a lot of tickets lately and our reply times have not been as fast as we would have liked. I hope you understand.
You could do so if you add the following CSS code to Appearance > Customize > Additional CSS:
.author .eltdf-author-email {display: none !important;
}
I hope this helps, but if that doesn't turn out to be the case, please feel free to write back in, and you should also provide us your wp-admin credentials (in private reply) so we could take a closer look.
Best regards!
Joey
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Thank you so much!
Hello,
You're welcome. Please let us know if there is anything else we can do for you, thanks!
We hope it’s not too much trouble, but we’d really appreciate it if you could rate our theme on ThemeForest. Just visit the following link and select five stars next to our theme’s name: http://themeforest.net/downloads This way you’ll be helping us improve our support services and make them even more efficient.
Thank you in advance.
Kind regards,
Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.