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  Public Ticket #1978836
string(12) "dragutenberg"
Closed

Comments

  • cucuzacom started the conversation
    April 17, 2019 at 3:10pm

    All the time that error appears ... It's all very beta apparently.

    When i want to install a plugin:

    Installation failed: string(12) "dragutenberg" {"success":true,"data":{"install":"plugin","slug":"jetpack","pluginName":"Jetpack by WordPress.com","activateUrl":"https://vicente.com.ar/wp-admin/plugins.php?_wpnonce=bf088768c1&action=activate&plugin=jetpack/jetpack.php"}}

    ...

    Installation failed: string(12) "dragutenberg" {"success":true,"data":{"install":"plugin","slug":"classic-editor","pluginName":"Classic Editor","activateUrl":"https://vicente.com.ar/wp-admin/plugins.php?_wpnonce=fbf8cc2f8b&action=activate&plugin=classic-editor/classic-editor.php"}}


    .....

    I managed to activate jetpack and another error appears:

    Error Details: The Jetpack server could not communicate with your site's XML-RPC URL. Please check to make sure https://vicente.com.ar/xmlrpc.php?for=jetpack is working properly. It should show 'XML-RPC server accepts POST requests only.' on a line by itself when viewed in a browser and should not have any blank lines or extra output anywhere. Find out how to fix this issue here: https://jetpack.com/support/getting-started-with-jetpack/what-do-these-error-messages-mean/blank-lines-xmlrpc/

  •  1,845
    Elated replied
    April 19, 2019 at 2:12pm

    Hi there,

    Sorry for the late response, we are having a lot of tickets due the major theme updates we are doing these days. 

    Please, update the theme again (download again files from themeforest), this was fixed in the meantime. 

    Let me know if you still have some issues with this and provide me admin credentials in private reply so I can remove that for you. Thanks! 

    Best regards,

    Marie

    The Elated Support Center has been moved to our centralized support platform. 

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