Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
I just bought your beautiful Brynn theme. But unfortunately, when I import your demo, I have a display problem. Looking at your guide, I noticed that I haven’t got important plugins : «Brynn Portfolio » and « Brynn Testimonial » and I don’t know if I have every plugins... How is it possible ? How can I have all the plugins of your theme ? Thanks.
I apologize for the belated reply - we have been getting a lot of tickets lately and our reply times have not been as fast as we would have liked. I hope you understand.
Could you please provide us your site URL, along with the wp-admin credentials (in private reply) so we could take a closer look ?
Best regards!
Joey
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hello,
I just bought your beautiful Brynn theme. But unfortunately, when I import your demo, I have a display problem. Looking at your guide, I noticed that I haven’t got important plugins : «Brynn Portfolio » and « Brynn Testimonial » and I don’t know if I have every plugins... How is it possible ? How can I have all the plugins of your theme ? Thanks.
Elodie Durand
Hi Elodie,
I apologize for the belated reply - we have been getting a lot of tickets lately and our reply times have not been as fast as we would have liked. I hope you understand.
Could you please provide us your site URL, along with the wp-admin credentials (in private reply) so we could take a closer look ?
Best regards!
Joey
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
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