Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.

Okay
  Public Ticket #1983803
dropdown widget
Closed

Comments

  •  1
    garruda33 started the conversation

    So I want the the menu item "fashion" to have the widget that is in the demo- that has layout 1 when you click it. I've tried using the dropdown widget, setting the menu item to wide, and choosing the specific widget. It is still not working.

  •  1,845
    Elated replied

    Hello,

    You can create a wide menu by following these guidelines below →

    9152639855.png
    3698381997.png

    Before that you need to add proper widget within some Custom Widget area →

    8933709062.png
    2953311800.png


    For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.

    Thanks & Regards, 
    Vladimir


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  •   garruda33 replied privately
  •  1,845
    Elated replied

    Hi there,

    I apologize for the belated reply - our reply times have not been as fast as we would have liked due to recent holidays. I hope you understand.

    I have been investigating your issue, but unfortunately was unable to find the cause of the problem, on my WordPress installation of this theme, everything works fine. I would suggest that you try to deactivate all of your 3rd party plugins to make sure they are not causing this issue. If the issue goes away, then you can enable them one by one to find out which one is causing the issue. If you still have issues after you have deactivated all of your plugins, please write back in and we will try to provide an alternative solution.

    Thank you for understanding.

    Best regards!

    Joey


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.