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On all 102 single portfolio pages, the related projects never change. It is always the same 4 images, which strangely adopt the categories of the above single portfolio while hovering over it (see screenshot).
I found out that when I remove the overall tag "Levende standbeelden" in a single portfolio page, it shows the right images and categories.
It seems the tag is dominant over the categories in displaying the related projects.
Is there some code we can change/add to make the categories more dominant over tags?
This would require some custom coding and we are not in the position to take any kind of additional work. Thanks for understanding. I can provide you path where you can find that function. You can change the function for the related portfolio items on this path:
Please note that from Friday, April 26 through Sunday, May 5 many of our employees will be on leave due to the Easter and Labour Day holidays.
Because of this, there might be a slight delay in ticket replies. We apologize in advance for any inconvenience this might cause. We will be back in full capacity on Monday, May 6.
Thank you for your patience and understanding.
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Thank you. I'm no programmer but I removed the following lines from helper-functions.php; this seems to display the related categories instead of tags:
Unfortunately, the categories displayed while hovering over the 4 images are always the same categories as the above single portfolio, not their real categories (see screenshot) and https://livingsculptures.com/living-statue/002-vincent-van-gogh-en/. I wrote about this a long time ago but there's still no answer.
My point (even without tags) is, the wrong categories are displayed while hovering over the related projects.
This doesn't seem to be a custom wish, it should be that correct categories are displayed. One more time the screenshots. I have the feeling you don't understand what basic question I ask.
In the first screenshot 002 Vincent van Gogh you see 4 related projects all with the same categories as Vincent van Gogh himself: Art, Color, History. But these aren't their real categories.
For example, the categories of related project 094 Flower Lady are: Bronze, History, Prize winning,see second screenshot.
So the wrong categories are displayed while hovering over them. I really hope you can see what basic thing I mean.
I apologize for the late reply, we have been getting a lot of messages daily and are trying our best to keep up with every request. I hope you can understand.
The reason this is happening is that the function that gives the related posts and portfolio items also takes into account tags of those items. So if you'd like this behavior to change you will have to change the following two files with the two files attached below:
You're welcome. Please let us know if there is anything else we can do for you, thanks!
We hope it’s not too much trouble, but we’d really appreciate it if you could rate our theme on ThemeForest. Just visit the following link and select five stars next to our theme’s name: http://themeforest.net/downloads This way you’ll be helping us improve our support services and make them even more efficient.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hi,
On all 102 single portfolio pages, the related projects never change. It is always the same 4 images, which strangely adopt the categories of the above single portfolio while hovering over it (see screenshot).
I found out that when I remove the overall tag "Levende standbeelden" in a single portfolio page, it shows the right images and categories.
It seems the tag is dominant over the categories in displaying the related projects.
Is there some code we can change/add to make the categories more dominant over tags?
Thanks,
Janneke
Hi there Janneke,
This would require some custom coding and we are not in the position to take any kind of additional work. Thanks for understanding. I can provide you path where you can find that function. You can change the function for the related portfolio items on this path:
Please note that from Friday, April 26 through Sunday, May 5 many of our employees will be on leave due to the Easter and Labour Day holidays.
Because of this, there might be a slight delay in ticket replies. We apologize in advance for any inconvenience this might cause. We will be back in full capacity on Monday, May 6.
Thank you for your patience and understanding.
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi Marie,
Thank you. I'm no programmer but I removed the following lines from helper-functions.php; this seems to display the related categories instead of tags:
//Get tags
$tags = wp_get_object_terms( $post_id, 'portfolio-tag' );
Unfortunately, the categories displayed while hovering over the 4 images are always the same categories as the above single portfolio, not their real categories (see screenshot) and https://livingsculptures.com/living-statue/002-vincent-van-gogh-en/. I wrote about this a long time ago but there's still no answer.
Thanks in advance,
Janneke
Hi,
My point (even without tags) is, the wrong categories are displayed while hovering over the related projects.
This doesn't seem to be a custom wish, it should be that correct categories are displayed.
One more time the screenshots. I have the feeling you don't understand what basic question I ask.
In the first screenshot 002 Vincent van Gogh you see 4 related projects all with the same categories as Vincent van Gogh himself: Art, Color, History. But these aren't their real categories.
For example, the categories of related project 094 Flower Lady are: Bronze, History, Prize winning, see second screenshot.
So the wrong categories are displayed while hovering over them. I really hope you can see what basic thing I mean.
Thanks,
Janneke
Hello there,
I apologize for the late reply, we have been getting a lot of messages daily and are trying our best to keep up with every request. I hope you can understand.
The reason this is happening is that the function that gives the related posts and portfolio items also takes into account tags of those items. So if you'd like this behavior to change you will have to change the following two files with the two files attached below:
wp-content\plugins\sahel-core\post-types\portfolio\templates\single\parts\related-posts.php
and
wp-content\plugins\sahel-core\post-types\portfolio\helper-functions.php
Once you replace these files the related posts shown will only be chosen using their categories.
Or you could use tags more selectively to influence the list shown a little bit more.
Hope this helps if there is anything else that we can help you with please don't hesitate to ask.
Kind regards,
Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi Sean,
You are my hero!!
It worked! It took a while but now it's all good. Thanks a lot, very happy now and I will give Sahel a good rating!
Thanks,
Janneke
Hello,
You're welcome. Please let us know if there is anything else we can do for you, thanks!
We hope it’s not too much trouble, but we’d really appreciate it if you could rate our theme on ThemeForest. Just visit the following link and select five stars next to our theme’s name: http://themeforest.net/downloads This way you’ll be helping us improve our support services and make them even more efficient.
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.