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On the page that events are displayed, some events come up correctly but for others I get this respons: Sorry, no posts matched your criteria.
I tried everything, copied from the other events, changed categories for the event, no matter what I do, still same response for two events. Any idea what can cause this?
Usually issue with "Sorry, no posts matched your criteria." is caused by deleting a Category that was used in the List element. Now, even if you try to edit the element, you won't be able select any Category.
Resolution of this issue is just removing the complete List element and replacing it with a new one.
Please note that from Friday, April 26 through Sunday, May 5 many of our employees will be on leave due to the Easter and Labour Day holidays.
Because of this, there might be a slight delay in ticket replies. We apologize in advance for any inconvenience this might cause. We will be back in full capacity on Monday, May 6.
Thank you for your patience and understanding.
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Thanks for updating your ticket. Also, I'm glad you've manged to solve this issue on your site.
For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.
Thanks & Regards, Vladimir
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
On the page that events are displayed, some events come up correctly but for others I get this respons: Sorry, no posts matched your criteria.
I tried everything, copied from the other events, changed categories for the event, no matter what I do, still same response for two events. Any idea what can cause this?
Thank you! Hope to get a response :(
Hi there,
Usually issue with "Sorry, no posts matched your criteria." is caused by deleting a Category that was used in the List element. Now, even if you try to edit the element, you won't be able select any Category.
Resolution of this issue is just removing the complete List element and replacing it with a new one.
Please note that from Friday, April 26 through Sunday, May 5 many of our employees will be on leave due to the Easter and Labour Day holidays.
Because of this, there might be a slight delay in ticket replies. We apologize in advance for any inconvenience this might cause. We will be back in full capacity on Monday, May 6.
Thank you for your patience and understanding.
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Where do I find the 'List element' in order to remove it? You mean to remove all the Categories? Or all the events?
Thank you
Hello,
Thanks for updating your ticket. Also, I'm glad you've manged to solve this issue on your site.
For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.
Thanks & Regards,
Vladimir
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.