Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
Hi! I am doing tests to make changes... I would like to add products filters in the shop header (color, size, price and categories products). I am using vertical menu. I tried to add widget to header shop widget but it doesn't appear. Could yuo help me?
Please note that from Friday, April 26 through Sunday, May 5 many of our employees will be on leave due to the Easter and Labour Day holidays.
Because of this, there might be a slight delay in ticket replies. We apologize in advance for any inconvenience this might cause. We will be back in full capacity on Monday, May 6.
Thank you for your patience and understanding.
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Please note that default shop page → https://sahel.elated-themes.com/shop/ uses some predefined template and all filter options on that page are placed within shop sidebar. There is no predefined option to add some other filter options at the top of the page without some custom coding.
Such an option, unfortunately, does not exist within the theme, we are sorry. Achieving this will require some custom coding, but we are not in a position to accept any custom work, because we primarily need to focus on providing Theme Support to all customers. We hope you understand.
In case you are not familiar with programming, you could hire someone to do this for you. You could look for someone who you can hire for this kind of job at the following link: - http://studio.envato.com
Thanks for understanding.
The only thing that you you can do that on this page is adding some desired widget/s within Header custom widget area.
For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.
Thanks & Regards, Vladimir
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hi!
I am doing tests to make changes...
I would like to add products filters in the shop header (color, size, price and categories products).
I am using vertical menu.
I tried to add widget to header shop widget but it doesn't appear.
Could yuo help me?
Thanks!
Hi there,
You can add widgets to the sidebar on the shop page. Here is the example how you can do it: https://sahel.elated-themes.com/shop/
On your shop page set sidebar:
And in Appearance > Widgets those widgets:
Please note that from Friday, April 26 through Sunday, May 5 many of our employees will be on leave due to the Easter and Labour Day holidays.
Because of this, there might be a slight delay in ticket replies. We apologize in advance for any inconvenience this might cause. We will be back in full capacity on Monday, May 6.
Thank you for your patience and understanding.
Best regards,
Marie
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello,
Please note that default shop page → https://sahel.elated-themes.com/shop/ uses some predefined template and all filter options on that page are placed within shop sidebar. There is no predefined option to add some other filter options at the top of the page without some custom coding.
Such an option, unfortunately, does not exist within the theme, we are sorry. Achieving this will require some custom coding, but we are not in a position to accept any custom work, because we primarily need to focus on providing Theme Support to all customers. We hope you understand.
In case you are not familiar with programming, you could hire someone to do this for you. You could look for someone who you can hire for this kind of job at the following link: - http://studio.envato.com
Thanks for understanding.
The only thing that you you can do that on this page is adding some desired widget/s within Header custom widget area.
For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.
Thanks & Regards,
Vladimir
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.