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  Public Ticket #1990843
Problem with hyperlink to "related products"
Closed

Comments

  • robert_kawecki started the conversation

    I don't know how to add hyperlink to image of one of "related products". I'm adding screen shot of product page on which I cannot click to refer to product page. Could you provide me information how to add this?

    Currently I can click on the text (product name) but clicking on picture above the text is not allowed...

  •  1,845
    Elated replied

    Hi there,

    Such an option, unfortunately, does not exist within the theme.

    Achieving this would require some custom coding, but we are not in a position to accept any custom work, because we primarily need to focus on providing Theme Support to all customers.

    You can read more about it items not included in support here:
    http://themeforest.net/page/item_support_policy#whats-not-included-item-support.

    In case you are not familiar with programming, you could look for someone who you can hire for this kind of job at the following link: - http://studio.envato.com

    Thanks for understanding.

    Regards,

    Marco


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

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  • robert_kawecki replied

    Hello,

    Thanks for your response. I think that this option is available, but it does not work as expected. When I'm investigating the code I'see that there is a link to the product page(what can be viewed in the attachment), but it does not work...

    Do you know how to fix the problem?


    Kind regards,

    Robert 

  •  1,845
    Elated replied

    Hello again,

    If you'd like to use the link that is already displayed you simply need to add the following code into Appearance > Customize > Additional CSS or Elated Options > General > Custom CSS

    ul.products>.product .eltdf-pl-inner>a {
        z-index: 99 !important;
    }
    

    Hope this helps and if there is anything else that we can assist you with please don't hesitate to ask.

    Kind regards,

    Sean


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • robert_kawecki replied

    O great! Now it works as expected!


    Thanks for your support.

    I think that we can close the ticket.


    Kind Regards,

    Robert

  •  1,845
    Elated replied

    Hi again Robert,

    You're welcome. Please let us know if there is anything else we can do for you, thanks!

    I will be closing this ticket now.

    Kind regards,

    Sean


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.