Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
Welcome to your support management and thanks for choosing Elated theme!
To translate any label in the theme, you would have to use a 3rd party plugin, such as WPML or Loco Translate or Polylang.
This way, you'd be able to translate string of any kind, including the Widget Area names and titles, as well as WooCommerce labels. These plugins are quite straight-forward and easy to use even for the least experienced users. Have in mind that only WPML is tested with our themes, so others might not work perfectly with every element of the theme, but from the feedback of our users, in most cases, there are no problems.
Additionally, if you want to manually translate some strings and go more into details, you can use some translation software like Poedit.
Note that when translating labels from plugins, you will generate files like domain-RU.mo and domain-RU.po. And you need to rename these to follow this expample: core-plugin-ru_RU.mo and core-plugin-ru_RU.po.
Let us know if there's anything else we can help you with.
Also, please note that from Friday, April 26 through Sunday, May 5 many of our employees will be on leave due to the Easter and Labour Day holidays.
Because of this, there might be a slight delay in ticket replies. We apologize in advance for any inconvenience this might cause. We will be back in full capacity on Monday, May 6.
Thank you for your patience and understanding.
Cheers, Johnny
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Thanks for updating your ticket and I'm glad you've managed to solve this issue.
For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.
Thanks & Regards, Vladimir
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
I translated the counter in the homepage Rev Slider. Year, day, hour, minute and second is ok. But there is a problem in the month. When counter was more than 1 month (2, 3 or 10 months) it appears in Turkish but now the counter is at 1 month and appears in English.
Hello. How can I translate the "Months" Days " Hours" text on the slider?
Hi,
Welcome to your support management and thanks for choosing Elated theme!
To translate any label in the theme, you would have to use a 3rd party plugin, such as WPML or Loco Translate or Polylang.
This way, you'd be able to translate string of any kind, including the Widget Area names and titles, as well as WooCommerce labels. These plugins are quite straight-forward and easy to use even for the least experienced users. Have in mind that only WPML is tested with our themes, so others might not work perfectly with every element of the theme, but from the feedback of our users, in most cases, there are no problems.
Additionally, if you want to manually translate some strings and go more into details, you can use some translation software like Poedit.
Note that when translating labels from plugins, you will generate files like domain-RU.mo and domain-RU.po. And you need to rename these to follow this expample: core-plugin-ru_RU.mo and core-plugin-ru_RU.po.
Helpful reading:
https://code.tutsplus.com/tutorials/translating-your-theme--wp-25014
Let us know if there's anything else we can help you with.
Also, please note that from Friday, April 26 through Sunday, May 5 many of our employees will be on leave due to the Easter and Labour Day holidays.
Because of this, there might be a slight delay in ticket replies. We apologize in advance for any inconvenience this might cause. We will be back in full capacity on Monday, May 6.
Thank you for your patience and understanding.
Cheers,
Johnny
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I opened the revslider.pot file at Content->plugins->revslider->languages but I couldn't find "year", week" or "day"
Where can I find these words to translate?
I solved it.
Hello,
Thanks for updating your ticket and I'm glad you've managed to solve this issue.
For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.
Thanks & Regards,
Vladimir
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello.
I translated the counter in the homepage Rev Slider. Year, day, hour, minute and second is ok. But there is a problem in the month. When counter was more than 1 month (2, 3 or 10 months) it appears in Turkish but now the counter is at 1 month and appears in English.
I couldn't find how to solve this problem.
And, can I change color of the counter?
Hello again Muharrem,
Please add the following code into TheAisle Options > General > Custom JS:
Simply change the values 'Your Label' to what you'd prefer them to be for any individual label.
Hope this helps! If there is anything else that we can help you with please don't hesitate to ask.
Kind regards,
Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello Sean.
Yesterday I found a solution with css in another ticket. It solved my problem.
Thank you very much.
You're welcome,
If there is anything else that we can help you with please don't hesitate to ask.
Kind regards,
Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.