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Hello -- the slider revolution is really starting to drive me nuts. I've used it successfully in other themes, however, for some reason the placement of my objects in design do not match the result when I look at them on the site.
They are in other words, not in the same position, in some cases the change is dramatically different.
Please note that you need to adjust some layers for different screens →
Also, check these settings in Slider Revolution → Global Settings as well →
For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.
Thanks & Regards, Vladimir
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hello -- thanks but this is not helping. I've used the Slider Revolution in another theme without any issues. In fact, I just went to that theme and used your reply to copy the global settings to be the same as the working on but no luck.
Is it possible to do a screen share to show you? See the attached pictures. The hand writing image is placed on the far right in design but appears skewed far left when live.
I coped the hand written text (its an image) to my slide and it behaved as expected. So, I looked at another slide and each settings for the hand written text that worked. It appears that alignment by default was I added my image was not the same as the one working.. when I made them the same it seems to be working now.
I apologize for the late reply, we have been getting a lot of messages daily and are trying our best to keep up with every request. I hope you can understand.
We are happy to hear that everything is working properly now and if there is anything we can assist you with please don't hesitate to ask.
Kind regards,
Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hello -- the slider revolution is really starting to drive me nuts. I've used it successfully in other themes, however, for some reason the placement of my objects in design do not match the result when I look at them on the site.
They are in other words, not in the same position, in some cases the change is dramatically different.
Please help!
Hello,
Please note that you need to adjust some layers for different screens →
Also, check these settings in Slider Revolution → Global Settings as well →
For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.
Thanks & Regards,
Vladimir
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello -- thanks but this is not helping. I've used the Slider Revolution in another theme without any issues. In fact, I just went to that theme and used your reply to copy the global settings to be the same as the working on but no luck.
Is it possible to do a screen share to show you? See the attached pictures. The hand writing image is placed on the far right in design but appears skewed far left when live.
I coped the hand written text (its an image) to my slide and it behaved as expected. So, I looked at another slide and each settings for the hand written text that worked. It appears that alignment by default was I added my image was not the same as the one working.. when I made them the same it seems to be working now.
Hello there,
I apologize for the late reply, we have been getting a lot of messages daily and are trying our best to keep up with every request. I hope you can understand.
We are happy to hear that everything is working properly now and if there is anything we can assist you with please don't hesitate to ask.
Kind regards,
Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.