Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.

Okay
  Public Ticket #2010137
WP Bakery PB
Closed

Comments

  • fabienne started the conversation

    Hello,

    I have purchased a licence for the Borderland theme which has WP Bakery PB included. Where can I submit a WP Bakery support question ? The WP Bakery tutorials are different from the WP Bakery elements I have in WP.

    Thank you.

    Fabienne

  •  1,845
    Elated replied

    Hello,

    Please note that our theme comes with a lot of shortcodes for WP Bakery developed by our side. 

    For any issue you are facing with WP Bakery, just let us know and we will try to assist you with that as soon as possible. 

    In order to make sure we understand what the issue is, please provide these: 
    (a)URL and (b)screenshot with the element highlighted and (c)detailed description of what the issue is.

    For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.

    Thanks & Regards, 
    Vladimir


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • fabienne replied

    Hello Vladimir,

    thank you for your friendly reply. I have following question : under the tab Portfolio-graphical, i used three Hover Boxes. 

    I created a class for the title .indesign and put .indesign {color:#ffffff !important;} in the Css. However, the text remains black...I know that it is linked to h2 = black in the settings but I do not want all h2 to be black, only the one one on this particular hover box.

    here is the URL:

    https://www.whiteglow.be/wp-admin

    login : fabiennedevriese

    pw : U(!iK@l(@kX&NQkQ

    i added a screenshot


    thanks for your help,

    Fabienne

  •  1,845
    Elated replied

    Hello Fabienne,

    Here is what you can change within your code.

    instead of:

    .indesign {color:#ffffff !important;} 
    

    you can enter:

    .indesign h2 {color:#ffffff;}
    

    Note that you don't have to use !important in this instance and it will work. Reason why you should not use it is that if you want to change the title color in the hover state, it could override it with !important.

    Now if you want to change the color for the hover state you could do so if you check Use custom font? box in Hover Block tab:

    3010370444.png

    New tab will appear:

    7385219142.png

    Where you can change this color with ease.

    Please note that you could changed the color of the main title in the same manner without CSS:

    9948317633.png
    3691328424.png

    If you need any further help, don't hesitate to write in.

    Best regards!

    Joey


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.