Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
Why does the indicator appear below the icon and how can I move it back?
Noticing with even gradual and incremental changes to the theme, things just break or simply don't apply to the settings.
It is terribly buggy and with the reluctant speed of customer support, those considering buying this theme should prepare to be a bit frustrated and run frequent backups to their staging environment.
Can't imagine it's much different for people who have used WP Bakery before.
I'm sorry, but I'm not sure I understand what this problem is about.
In order to make sure we understand what the issue is, please provide these: (a)URL and (b)screenshot with the element highlighted and (c)detailed description of what the issue is.
And we will try to provide a solution for you as soon as possible.
Best regards!
Joey
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Why does the indicator appear below the icon and how can I move it back?
Noticing with even gradual and incremental changes to the theme, things just break or simply don't apply to the settings.
It is terribly buggy and with the reluctant speed of customer support, those considering buying this theme should prepare to be a bit frustrated and run frequent backups to their staging environment.
Can't imagine it's much different for people who have used WP Bakery before.
Hi there,
I'm sorry, but I'm not sure I understand what this problem is about.
In order to make sure we understand what the issue is, please provide these:
(a)URL and (b)screenshot with the element highlighted and (c)detailed description of what the issue is.
And we will try to provide a solution for you as soon as possible.
Best regards!
Joey
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.