Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.

Okay
  Public Ticket #2014238
Courses pagination
Closed

Comments

  • vahanpetrosyan started the conversation

    Hi 


    http://bdg.petrosyan.pw/all-courses/


    in this page pagination and filters does not work correctly. When I change the page after that filters doesn't work

  • vahanpetrosyan replied

    hey

  •  1,845
    Elated replied

    Hello there,

    Welcome to your support management and thank you for choosing our theme!

    I apologize for the late reply, we have been getting a lot of messages daily and are trying our best to keep up with every request. I hope you can understand.

    This happened because filter feature is filtering only visible portfolio/blog items and in conjunction with the pagination feature which loads next batch of items ordered by Date or Title, and this new batch is unfiltered.

    Unfortunately there is no fix for this.

    So, only solutions are:
    a) to set all items to be visible without any pagination functionality
    b) to disable filter option
    c) to increase number of portfolio items on your page so you can have more items for each category

    Hope this helps if there is anything else that we can help you with please don't hesitate to ask.

    Kind regards,

    Sean


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • vahanpetrosyan replied

    WTF, I need both, The settings allow me to do that, why it is not working ?

  •  1,845
    Elated replied

    Hello there,

    It's not that it is not working, it's just the way it does. There is no fix for this because script which we are using for the filter is working in that way. It filters only the first batch you are displaying. So the only solutions are the one from our previous reply. Anything further than that would require some custom coding which would be out of the support loop.

    Thank you for understanding.

    Let us know if there is anything else that we can help you with.

    Best regards!

    Joey


    The Elated Support Center has been moved to our centralized support platform. 

    Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time. 

    If you wish to submit a new support request, for all new inquiries please head on to our Help Center.

    Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.