Important notice: we will respond to all open ticket requests up until November the 1st. After this date, we will be unable to process the ticket requests here on Ticksy.
I apologize for the belated reply, we have been getting a lot of messages daily and are trying our best to keep up with every request. I hope you can understand.
In order to fix this issue please copy the following code into Appearance > Customize > Additional CSS or Elated Options > General > Custom CSS
Also, I input some text for my Loading Title in the Loading Animation, but it's only showing for the homepage and not for my other pages (it still says "Sahel"). Where can I change this per page? I don't see the option in the individual Elated page settings.
You will need to navigate to each page and setup the loader text for it when you edit the page and scroll to Elated General > Smooth Page Transitions > Enable Preloading Animation > Loader Style > Loading Title Text. (see image below)
Hope this helps if there is anything else that we can help you with please don't hesitate to ask.
Kind regards,
Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Where am I able to change the font of the Loading Title in the Loading Animation option?
Hello there,
I apologize for the belated reply, we have been getting a lot of messages daily and are trying our best to keep up with every request. I hope you can understand.
In order to fix this issue please copy the following code into Appearance > Customize > Additional CSS or Elated Options > General > Custom CSS
If there is any other style attribute you want changed please let us know and we will help you in doing so.
Hope this helps and if there is anything else that we can assist you with please don't hesitate to ask.
Kind regards,
Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Also, I input some text for my Loading Title in the Loading Animation, but it's only showing for the homepage and not for my other pages (it still says "Sahel"). Where can I change this per page? I don't see the option in the individual Elated page settings.
Hello again,
I apologize for the belated reply, once again.
You will need to navigate to each page and setup the loader text for it when you edit the page and scroll to Elated General > Smooth Page Transitions > Enable Preloading Animation > Loader Style > Loading Title Text. (see image below)
Hope this helps if there is anything else that we can help you with please don't hesitate to ask.
Kind regards,
Sean
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.