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Hello, Can you explain me why the letter "a" appears in my mobile and not the burger menu ?? I inform you that from apple iphone it works with the right icon ... it's from windows and android devices that the letters 'a' appears instead.
Please try to follow the instructions from this link in order to solve these Cross-Origin errors:
https://davidwalsh.name/cdn-fonts These instructions work for all browsers and icon packs. Basically you need to add few lines of code inside of a .htaccess file and it is better to ask you host to do that for you in case that you are not feeling comfortable doing that:
<IfModule mod_headers.c> <FilesMatch "\.(ttf|ttc|otf|eot|woff|woff2|font.css|css|js)$"> Header set Access-Control-Allow-Origin "*" </FilesMatch> </IfModule>
Most of the users were able to solve this cross-origin problem with the solution from that article, but if that does not work for you, you will need to contact your hosting provide support and ask them to fix the Cross-Origin issue, as it is server oriented.
Detailed Steps:
So first you log in to your FTP server and find the root folder of your wordperss installation (you can see the ‘wp-admin’, ‘wp-content’ etc folders there)
Create a new file, name it just ‘.htaccess’ (without quotes),
Next select that .htaccess file and edit it. (or if you don’t see the edit option, copy this file to your local PC, edit it locally in a text editor, add the code I’ve shown below save the file) then move the file back to the ftp server into same location)
Then, paste this code into that file, save the file and upload it back to your FTP server into the same folder.
# Apache config
<FilesMatch ".(eot|ttf|otf|woff)">
Header set Access-Control-Allow-Origin "*"
</FilesMatch>
Your icons should be working now.
For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.
Thanks & Regards, Aga
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Also, if it’s not too much trouble, we’d really appreciate if you could rate our theme on ThemeForest. Just visit the following link and select five stars next to our theme’s name: http://themeforest.net/downloads
This way you’ll be helping us improve our support services and make them even more efficient.
Thank you in advance!
Best regards!
Joey
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Hello,
Can you explain me why the letter "a" appears in my mobile and not the burger menu ?? I inform you that from apple iphone it works with the right icon ... it's from windows and android devices that the letters 'a' appears instead.
The report is of an urgent nature, thank you.
Hello,
Please try to follow the instructions from this link in order to solve these Cross-Origin errors:
https://davidwalsh.name/cdn-fonts
These instructions work for all browsers and icon packs.
Basically you need to add few lines of code inside of a .htaccess file and it is better to ask you host to do that for you in case that you are not feeling comfortable doing that:
Most of the users were able to solve this cross-origin problem with the solution from that article, but if that does not work for you, you will need to contact your hosting provide support and ask them to fix the Cross-Origin issue, as it is server oriented.
Detailed Steps:
So first you log in to your FTP server and find the root folder of your wordperss installation (you can see the ‘wp-admin’, ‘wp-content’ etc folders there)
Create a new file, name it just ‘.htaccess’ (without quotes),
Next select that .htaccess file and edit it. (or if you don’t see the edit option, copy this file to your local PC, edit it locally in a text editor, add the code I’ve shown below save the file) then move the file back to the ftp server into same location)
Then, paste this code into that file, save the file and upload it back to your FTP server into the same folder.
Your icons should be working now.
For any other issue you are facing please feel free to ask us and we will assist you as soon as possible. I will give my best to help you building your site.
Thanks & Regards,
Aga
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello,
it worked. Thanks a lot!! :)
You're welcome!
If there's anything else we can help you in,
please don't hesitate to ask!
Also, if it’s not too much trouble, we’d really appreciate if you could rate our theme on ThemeForest. Just visit the following link and select five stars next to our theme’s name: http://themeforest.net/downloads
This way you’ll be helping us improve our support services and make them even more efficient.
Thank you in advance!
Best regards!
Joey
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi,
Thought this didnt work at first, but then realised I just need to do a clear cache of the mobile browser for it to take effect.
We're glad you've managed to figure it out!
Best regards!
Joey
The Elated Support Center has been moved to our centralized support platform.
Please note that any existing tickets prior to this change will be answered right here on Ticksy, and in due time.
If you wish to submit a new support request, for all new inquiries please head on to our Help Center.
Elated Themes is part of Qode Interactive – the home of 300+ premium WordPress themes.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.